Subscription Management
Subscription is where you see your current Callings.ai membership and when it ends, review your payment history, choose or change an Unlimited plan, manage a monthly subscription, and compare what each membership includes.
Accessing Your Subscription
- Click your name and photo at the top right of any page
- Select Subscription from the menu
On a phone, open Me from the bottom bar and tap Subscription. The header reads Account > Subscription; hover or click About for a summary. Finding, saving, tracking and applying to job matches are always free.
The page shows, from top to bottom:
- Current plan - Your membership and when it ends
- Payment history - Every plan you have paid for or started
- Plans - The Basic and Unlimited memberships, where you choose a plan
- The feature comparison - What each membership includes
Membership Types
Basic Membership (free)
- Free forever - Find, save, track and apply to jobs at no cost
- Starts with a free Unlimited trial - New accounts get a number of days of Unlimited Membership first
- Upgrade any time - Content you created during the trial stays accessible after it ends
Unlimited Membership
Full access to every AI feature, paid one of three ways:
| Plan | How it is paid | Renews? |
|---|---|---|
| Monthly | Charged automatically each month; cancel any time | Yes, until you cancel |
| 6 Months | One payment for 6 months of access | No |
| 1 Year | One payment for a year of access, the best value | No |
For current prices, see the Pricing page.
Free Trials
- No card requested - A trial that starts from a signup or invitation link never asks for payment details
- Nothing to cancel - With no payment method on file, nothing can charge you
- Ends by itself - On the last day the account moves to the free Basic Membership; everything you created during the trial stays
- The one exception - A trial you started by choosing the Monthly plan and entering a card converts to a payment on the day it ends; cancel it with Manage Subscription
Gift Memberships
- Given or received as a gift - Bought for you (or by you) through Give Callings
- 6 months or 1 year - Full Unlimited Membership, paid once, and never renewed
- Starts on activation - The clock starts the day the recipient activates it, not the purchase date
- How it combines with what you have:
- On the free plan or a free trial, the gift starts a full Unlimited Membership from the day you activate it
- On an active 6-month or 1-year plan, the gifted months are added to the end of your plan
- On a monthly subscription, the gift's value is credited to your subscription, so upcoming monthly charges are covered until it is used up
To activate a gift certificate or coupon code, click Activate it here under the membership cards.
Current plan
This section sums up your membership:
| Row | What it shows |
|---|---|
| Membership name | Unlimited Membership or Basic Membership |
| Subscription type | How you have it: for example Monthly subscription, One time payment (6 month), One time payment (1 year), Free Trial or Expired Free Trial. A membership provided by a partner shows the partner's own label |
| Membership expiration | When it ends, or when a monthly subscription renews |
| Description | What the membership includes |
| Price | What you paid, in U.S. dollars |
| Billing | Shown only when no payment method is on file and nothing will renew: it says there is nothing to cancel, and on a free trial what happens on the last day |
| Next payment | Shown when a monthly subscription will renew: the date and what your card will actually pay. When account credit covers the renewal, it says so and shows $0.00 |
| Account credit | Shown when you have credit from referral rewards or a gift, which is used on your next payments before your card is charged |
If you are unsure whether anything can charge you, look for the Billing row: when it says no payment method is on file, nothing will be charged.
The renewal reminder email from our payment provider, Stripe, always says your card will be charged, even when your account credit covers the renewal. The Next payment row shows what will really be charged.
Choosing or Changing a Plan
The Plans section shows the Basic Membership and the Unlimited Membership side by side.
- On the Unlimited card, pick 1 Year (best value), 6 Months or Monthly. The card shows the price, what you save compared with paying monthly, and how you will be billed
- Click Select (or Subscribe Now during a free trial)
- Enter your card on the secure Stripe checkout page and confirm
- Your Unlimited Membership starts as soon as the payment goes through
Verify your email address first: the page asks you to before it opens checkout.
The Unlimited card also shows where you stand: Your Current Plan with the date your plan is valid until, or Free Trial with the days remaining.
Buying for someone else? Click Gift a Callings.ai subscription under the cards to send one with a personal message and a printable certificate. The recipient needs no account to receive it.
Managing a Monthly Subscription
First, check whether there is anything to manage. The Manage Subscription button appears only for a monthly subscription: beside your payment history and on the Unlimited card. One-time plans (6 months or 1 year) and gift memberships never renew and have nothing to cancel. If the Billing row says no payment method is on file, nothing can charge you; this is the normal state for anyone whose trial started from a signup or invitation link.
To change or cancel a monthly subscription:
- Click Manage Subscription
- The secure Stripe Customer Portal opens, where you can:
- Update your payment method - Change the card on file
- Download invoices - Get PDF receipts for your records
- Cancel your subscription - Stop the monthly charges
- Update billing information - Change your address or tax details
When you cancel, your Unlimited access continues until the end of the period you already paid for, and the payment history marks the subscription as canceling. After that the account moves to the free Basic Membership and everything you created stays.
To switch from monthly to a one-time plan, cancel the monthly subscription; once its last paid period has ended, choose 6 Months or 1 Year on the Unlimited card.
If a monthly payment fails, Unlimited access pauses until the payment goes through. Open Manage Subscription and update your card.
Payment history
The payments table lists each plan you have paid for or started:
| Column | What it shows |
|---|---|
| Payment Date | When the payment or subscription started |
| Amount | What was charged. A trial shows $0.00 with the price that follows it |
| Payment Status | For example Paid, Trialing, Active, Canceling, Payment Required, Cancelled or Expired |
| Service Code | The plan's reference code |
| Recurring | Yes for a monthly subscription, No (One time payment), or No (Canceling) |
A monthly subscription is one row, whatever the number of months it has run; its individual monthly invoices are in the Stripe Customer Portal. When nothing has ever been charged, the table says so, and whether a payment method is on file.
Comparing Memberships
At the bottom of the page, a table compares the Basic and Unlimited memberships feature by feature, grouped by what you are doing: finding, tracking and targeting opportunities, building your personal brand, networking, and preparing for interviews.
A filled dot means the feature is included, Unlimited means there is no cap, and an empty circle means the feature is part of the Unlimited Membership only. Some Basic features show their limit instead, such as Top 3 matches. Hover a feature for its description.
Payment Security
Callings.ai does not process or store any payment information directly. All payments are handled by Stripe, a payment provider used by millions of businesses worldwide.
- No payment data stored - Callings.ai never sees or stores your card numbers
- Stripe encryption - Bank-level security for every transaction
- PCI compliance - Stripe maintains the payment industry's highest security standards
- Secure tokenization - Your card details are replaced with secure tokens
Frequently Asked Questions
Q: Can I switch from monthly to a one-time plan?
A: Yes. Cancel your monthly subscription with Manage Subscription. When its last paid period ends, choose 6 Months or 1 Year on the Unlimited card. Your data carries over.
Q: What happens to my data when my membership ends?
A: Your account moves to the free Basic Membership. Everything you created during your trial or paid membership (resumes, cover letters, notes and saved jobs) stays accessible. You simply can't use Unlimited-only features until you subscribe again.
Q: Can I get a refund if I cancel my subscription?
A: Monthly subscriptions: there is no refund for the current month, but your access continues until it ends. One-time plans are generally non-refundable; contact support for extenuating circumstances.
Q: Do you offer student or non-profit discounts?
A: We occasionally offer extended free Unlimited trials for students, recent graduates and non-profit employees. Contact support to ask about current promotions.
Q: Can I share my subscription with someone else?
A: No, memberships are for individual use and cannot be shared; each person needs their own account. To give someone access, gift them a membership instead.
Q: I activated a gift membership. How does it combine with my plan?
A: On the free plan or a free trial, the gift starts a full Unlimited Membership from the day you activate it. On an active 6-month or 1-year plan, the gifted months are added to the end. On a monthly subscription, the gift's value is credited against your upcoming monthly charges. Gifts never auto-renew.
Q: What happens if my payment fails?
A: Unlimited access pauses until the payment goes through. Click Manage Subscription and update your card; access returns as soon as the payment succeeds.
Q: Can I pause my subscription temporarily?
A: We don't offer a pause. For a temporary break, cancel and subscribe again when you are ready; your data is kept.
Q: Do subscriptions auto-renew?
A: Monthly subscriptions renew each month until you cancel. The 6-month and 1-year plans do not renew, and neither does a free trial that never asked for a card.
Q: I do not see a "Manage Subscription" button. Where is it?
A: It appears only for a monthly subscription, because that is the only plan with anything to change or cancel. One-time plans and gifts simply end on their expiration date. If your Billing row says no payment method is on file, nothing can charge you. If you believe a charge is coming anyway, email [email protected] and we will check the account and confirm in writing.
Q: How do I get a receipt or invoice?
A: For a monthly subscription, open Manage Subscription and download invoices from the Stripe Customer Portal. For a one-time plan, email [email protected] for a copy.
Q: Can I upgrade from 6 months to a year mid-period?
A: Contact support to discuss options. We may be able to apply credit from your current plan toward a year.
Q: Will I be notified before my plan ends?
A: During a free trial, a banner in the app counts down the days ("Your free trial ends in 5 days!"), and the Unlimited card shows the days remaining. For a 6-month or 1-year plan, the Membership expiration row shows the end date.
Q: Is there a commitment or contract?
A: No long-term contracts. Monthly plans can be canceled any time, and one-time plans give access for a fixed period with nothing to renew.
Q: Can I use an international card?
A: Payments are made by card through Stripe, which accepts most international cards. Your card issuer may apply a currency conversion.
Related Topics
- Profile - Personal details that appear in generated documents
- Settings - Security, notifications and preferences
- Give Callings - Earn free months by inviting friends, or gift a membership
- Custom Resume - An Unlimited Membership feature
- Networking Targets - An Unlimited Membership feature
Invest in your career search with full access to powerful tools. An Unlimited Membership unlocks everything you need to stand out: tailored resumes, compelling cover letters, interview preparation and networking insights. Your next opportunity is worth it.