Manage Your Subscription

Subscription is the Callings.ai billing management page where you view your current plan and expiration date, access payment history and invoices, update payment methods, upgrade or downgrade plans, cancel your subscription, and compare available subscription options.

View your current plan, manage billing, and access payment history.

Overview

The Subscription page provides complete visibility into your Callings.ai membership, including:

• Current plan details - What plan you're on and when it expires
• Billing information - View past payments and invoices
• Subscription management - Upgrade, downgrade, or cancel your plan
• Payment methods - Update credit card details
• Plan comparison - Explore different subscription options

Accessing Subscription Settings

To view your subscription:

1. Click on your profile icon in the top navigation bar
2. Select "Subscription" from the dropdown menu
3. Or navigate to Menu → Account → Subscription

Understanding Your Subscription

Subscription Types

Callings.ai offers different subscription models:

1. Recurring Subscriptions (Monthly)

• Billed monthly - Charged automatically each month
• Cancel anytime - No long-term commitment
• Immediate access - Full platform features
• Auto-renewal - Continues until you cancel

2. One-Time Payment Plans (6-Month & Annual)

• Single payment - Pay once for extended access
• No auto-renewal - Access expires at end of period
• Cost savings - Discounted rate compared to monthly
• Extended commitment - 6 months or 1 year of access

3. Free Tier

• Limited access - Basic features only
• No payment required - Try before you buy
• Upgrade anytime - Switch to paid plan when ready

Current Plan Card

Your subscription dashboard shows:

Plan Name - Monthly Subscription - 6-Month Plan (One-time) - 1-Year Plan (One-time) - Free Plan

Status - Active - Currently active and accessible - Active - Unlimited Membership (one-time payments) - Trialing - Free trial period - Past Due - Payment failed, action required - Canceled - Will expire at end of current period - Expired - Access has ended

Price - Monthly subscription cost or one-time payment amount - Shown in USD (or your local currency)

Description - "Unlimited access" - Full platform features - "Monthly recurring" - Ongoing monthly billing - "No auto-renewal" - One-time payment plans

Renewal Information - Next Billing Date - For recurring subscriptions - Expiration Date - For one-time payment plans - Auto-renewal status - Indicates if plan will renew

Available Plans

For the latest pricing and plan details, visit our Pricing Page.

We offer flexible subscription options including monthly recurring plans and one-time payment plans (6-month and annual) with no auto-renewal. All paid plans include full access to the platform's features.

Managing Your Subscription

Upgrading Your Plan

To upgrade from free to paid or switch plans:

1. View Available Plans
2. Navigate to the Pricing/Subscription page

3. Review plan options and features

4. Select Your Plan

5. Click "Subscribe" or "Upgrade" on your chosen plan

6. You'll be redirected to Stripe checkout

7. Enter Payment Details

8. Provide credit card information
9. Review billing details

10. Confirm purchase

11. Access Granted Immediately

12. Full access activates upon payment
13. You'll receive a confirmation email
14. Start using all premium features right away

Downgrading or Canceling

To change or cancel your subscription:

1. Access Subscription Management
2. Click "Manage Subscription" button on the subscription page

3. You'll be redirected to Stripe Customer Portal

4. Stripe Customer Portal

5. Secure Stripe-hosted management interface
6. View all subscriptions and payment methods

7. Access billing history and invoices

8. Available Actions:

9. Update Payment Method - Change credit card on file
10. Download Invoices - Get PDF receipts for expenses
11. Cancel Subscription - Stop recurring charges

12. Update Billing Information - Change address or tax details

13. Cancellation Details:

14. Recurring subscriptions: Access continues until end of billing period
15. One-time plans: Cannot be canceled (access until expiration)
16. Free plans: Nothing to cancel, keep using as long as you want

Reactivating a Canceled Subscription

If you previously canceled:

1. After Expiration:
2. Choose a new plan on the Pricing page
3. Subscribe as a new subscription

4. Your previous data and history remain intact

5. Before Expiration:

6. Access Stripe Customer Portal
7. Look for "Resume Subscription" option
8. Reactivate to prevent loss of access

Payment History

Viewing Your Payments

The Payments History section shows:

For Each Payment: - Date - When the payment was processed - Amount - How much you paid - Status - Succeeded, Failed, Pending, etc. - Description - Plan type and period covered - Metadata - Additional payment details

Payment Types Shown: - Recurring subscription charges - One-time payment plan purchases - Trial period conversions - Refunds or credits (if applicable)

Downloading Invoices

1. Through Stripe Portal:
2. Click "Manage Subscription"
3. Access invoices in the Stripe Customer Portal

4. Download PDF copies for expense reports

5. Email Receipts:

6. Invoices are automatically emailed after each payment
7. Check your account email inbox
8. Search for "Callings.ai receipt" or "Stripe invoice"

Billing & Payment Methods

Accepted Payment Methods

Callings.ai accepts: - 💳 Credit Cards - Visa, Mastercard, American Express, Discover - 💳 Debit Cards - With Visa/Mastercard logo - 💳 International Cards - Most international cards supported

Payment processing handled securely by Stripe

Updating Your Payment Method

1. Access Stripe Customer Portal
2. Click "Manage Subscription" button

3. Navigate to payment methods section

4. Add or Update Card

5. Enter new card details
6. Set as default payment method

7. Previous card is automatically removed or kept as backup

8. Confirm Changes

9. Save your changes
10. New card will be used for next billing cycle
11. You'll receive a confirmation email

Payment Security

Callings.ai does not process or store any payment information directly. All payments are handled securely through Stripe, a trusted third-party payment provider used by millions of businesses worldwide.

• 🔒 No payment data stored - Callings.ai never sees or stores your credit card numbers
• 🔒 Stripe encryption - Bank-level security for all transactions
• 🔒 PCI compliance - Stripe maintains the highest level of payment industry security standards
• 🔒 Secure tokenization - Your card details are replaced with secure tokens

Frequently Asked Questions

Q: Can I switch from monthly to a one-time plan?
A: Yes! Cancel your monthly subscription (it will end at the period close), then purchase a one-time plan. Your data carries over seamlessly.

Q: What happens to my data when my subscription expires?
A: Your account automatically reverts to the free plan. All content you generated during your paid subscription—resumes, cover letters, notes, and saved jobs—remains accessible. You simply won't be able to generate new premium content or access features exclusive to paid plans until you resubscribe.

Q: Can I get a refund if I cancel my subscription?
A: Monthly recurring subscriptions: No refund for current period, but access continues until period ends. One-time payments: Generally non-refundable, but contact support for extenuating circumstances.

Q: Do you offer student or non-profit discounts?
A: We occasionally offer extended free Unlimited trial periods for students, recent graduates, and non-profit employees. Contact support to inquire about current promotions.

Q: Can I share my subscription with someone else?
A: No, subscriptions are for individual use only and cannot be shared. Each user needs their own account.

Q: What happens if my payment fails?
A: You'll receive an email notification. Update your payment method within 7 days to avoid service interruption. After 7 days, your account may be downgraded to free tier.

Q: Can I pause my subscription temporarily?
A: We don't offer pause functionality. For temporary breaks, consider canceling and resubscribing when ready (your data is preserved).

Q: Do subscriptions auto-renew?
A: Monthly subscriptions auto-renew each month. One-time payment plans (6-month and annual) do NOT auto-renew.

Q: How do I cancel auto-renewal for monthly plans?
A: Access the Stripe Customer Portal via "Manage Subscription" and cancel your subscription. You'll retain access until the end of your current billing period.

Q: Can I upgrade from 6-month to annual plan mid-period?
A: Contact support to discuss options. We may be able to apply credit from your existing plan toward an annual plan.

Q: Will I be notified before my plan expires?
A: For free Unlimited trials, the application displays an in-app banner showing how many days remain, with messages like "Your free Unlimited trial ends in X days." For paid plans (6-month and annual), you can check your expiration date on the Subscription page.

Q: Is there a commitment or contract?
A: No long-term contracts. Monthly plans can be canceled anytime. One-time plans provide access for a fixed period with no renewal obligation.

Q: Can I use international credit cards?
A: Yes, Stripe accepts most international cards. Currency conversion may apply depending on your card issuer.

Related Topics

• Profile - Update personal details that appear in generated documents
• Settings - Manage security and email preferences
• Custom Resume - Premium feature for paid subscribers
• Networking Tools - Premium feature for paid subscribers

Invest in your career search with full access to powerful tools. An Unlimited Membership unlocks everything you need to stand out—tailored resumes, compelling cover letters, interview preparation, and networking insights. Your next opportunity is worth it.