Senior Product Manager, SMB Platform

About this role

About the RoleJoin a fintech product team building a financial platform for small businesses. You will own key customer experiences across onboarding, business workflows, integrations, and AI, helping customers manage everyday financial work more easily. What You'll DoOwn the roadmap for customer-facing AI features, applying AI to make financial tasks easier and more intuitive.

Improve the customer journey from signup through activation and ongoing engagement.

Build and enhance tools for invoicing, workflow automation, reminders, reconciliation, and other routine business operations.

Set strategy for partner integrations and APIs across accounting, payments, payroll, and business software.

Explore LLMs, agentic workflows, and automation while balancing customer value, accuracy, privacy, and risk.

Run experiments across onboarding, activation, adoption, and retention, using metrics to guide decisions and scale successful improvements.

Partner with Engineering, Design, Data, Risk, Compliance, and go-to-market teams to bring products to market.

What We're Looking ForProduct management experience appropriate for a senior role, with 5 to 15 years of experience indicated for the position.

Experience building customer-facing products using AI, LLMs, or agentic workflows.

Experience building integrations, APIs, or platform products.

Familiarity with modern discovery and awareness channels, including SEO, AI-driven search, organic, affiliate, and content.

A bachelor's degree; an advanced degree or relevant analytical or technical background is preferred.

A stable employment history with limited reliance on short-term contract roles.

Compensation & BenefitsAnnual base salary: $160,000 to $200,000. Visa sponsorship is not available. LocationHybrid position in New York City, with 2 to 3 days onsite each week.