Program Manager - Hybrid Richmond, VA

About this role

Note: Active PMP cert is REQUIRED!

CSM and SAFe are most desired add'l certs with the others (CSPO, PSPO, SAFe POPM, CSM, Lean Six Sigma, ITIL Foundation, or other Agile/product credentials) nice to have. Pls upload under the reference tab

ABOUT THE ROLE

The SCC is looking for a PM to manage the transition to a new Banking partner for all its divisions and functions that either collect revenue, perform or support deposit duties and/or other monies processing in any capacity for the SCC (7 divisions).

This will require managing the overall deliverables and resources from all stake holders, which include the selected Banking partner resources, the SCC representatives from each Revenue collecting division (6), OCC (Office of Commission Comptroller) and ETS (Enterprise Technology Services).

As new technology and services will be deployed a key component will be to ensure a complete set of requirements are documented up front for each division. In addition, this role will need to facilitate and support the divisions to identify changes in current processes needed to streamline activities and take full advantage of the new technology available from the selected Banking partner.

RequirementsSkill

Required / Desired

Amount

of Experience

Experience in program management, product ownership, IT modernization, or enterprise delivery roles or equivalent combination Required 8 Years

Process reengineering & mapping experience Required 8 Years

Experience consistently driving on-time delivery by establishing clear milestones, proactively managing cross-division dependencies, Required 8 Years

Exp with ensuring all stakeholders remain aligned on schedule commitments Required 8 Years

Experience leading multi-division, high-visibility technology or modernization initiatives Required 8 Years

Strong facilitation, communication, stakeholder management, and executive presentation skills Required 8 Years

Knowledge of Agile methodologies (Scrum, Kanban) and familiarity with tools such as Jira, Planner, or similar Agile work-management platforms Required 8 Years

Proficiency in Microsoft Office, SharePoint, Teams, Visio, Project, and PowerBI Required 8 Years

Hands on professional to support teams and management navigate through significant processes changes Required 8 Years

Ability to maintain confidentiality, exercise initiative, and demonstrate professionalism and dependability. Required 8 Years

Active PMP (pls upload under Reference tab) Required 8 Years

CSM and SAFe certs Highly desired 8 Years

Experience with banking platforms and Oracle a plus, or similar ERPs Highly desired 4 Years

Experience with Revenue collections and /or cash management cycles and tools Desired 4 Years

CSPO, PSPO, SAFe POPM, CSM, Lean Six Sigma, ITIL Foundation, or other Agile/product credentials Nice to have