Is Administrative & Office Support a Good Job Market in San Antonio-New Braunfels, TX?

Executive Verdict

Market rating: competitive | Confidence: Medium

San Antonio is still producing real administrative openings: metro unemployment was 4.1% in May 2026, and we observed more than 350 postings across more than 200 companies over the last 90 days.[11][12] But this is not an easy-volume market: administrative and office support employment in Texas is essentially flat year-over-year while active postings for the occupation are down 8.9% in June 2026.[13][14] Most local roles are entry-level and on-site, with about 75% of sampled postings at entry level and about 90% on-site, which helps newcomers but makes remote-first and senior-only searches much tougher.[8][7]

Best positioned: Your odds are best if you can handle customer-facing, on-site support in healthcare, retail, education, or insurance and can clearly prove customer service, data entry, and Microsoft Office skills.[6][1][7]

Main caution: The biggest misconception is that "admin" means flexible remote clerical work; about 90% of local postings are on-site, less than 5% are hybrid, and only about 5% are remote.[7]

What Changed Recently

• The clearest occupation-specific shift is tighter demand in Texas: administrative and office support employment is essentially flat year-over-year, while active postings are down 8.9% in June 2026.[13][14]: That usually means fewer fresh openings to chase, even if existing office jobs have not collapsed.
• Nationally, job openings rose 3.8851% year-over-year to 7,594 thousand in May 2026, but hires fell 2.9655% to 5,170 thousand.[25][31]: For San Antonio admin candidates, that is a warning that more posted jobs do not automatically mean faster offers or easier interviewing.
• Rackspace Technology, Inc. published a WARN notice on June 16, 2026 affecting 750 employees in San Antonio-New Braunfels, with rolling separations beginning June 10 and continuing over the next six months.[26]: Even though the notice is not specific to administrative roles, it can add experienced white-collar competition to local office hiring.
• AI requirements are spreading beyond tech job titles into wider office support work, and one study found employment for workers aged 22-25 in highly AI-exposed jobs declined by 16% relative to similar but less-exposed roles.[4][2]: Routine clerical positioning is weaker than it was; candidates who show AI-assisted productivity now have a clearer edge.
• The broad local labor market is not in free fall: San Antonio-New Braunfels unemployment was 4.1% in May 2026 versus 4.3% for Texas, while total U.S. nonfarm employment reached 158,984 thousand in June 2026.[11][22][19]: The challenge here is more occupation-specific than citywide, so strategy matters more than waiting for a general rebound.

What This Means for You

Entry-Level Candidates

Difficulty: Moderate. There are real openings, but you will compete with many candidates for basic admin titles.

Best target: Front-desk, receptionist, and customer-facing admin roles in healthcare, retail, education, and insurance, where healthcare alone represents about 35% of sampled postings and customer service is requested in about 30%.[6][1]

Biggest mistake: Applying only to remote roles or pure data-entry titles when about 90% of local postings are on-site and about 75% skew entry-level generalist rather than specialized remote clerical work.[7][8]

Next step: Build a one-page resume around customer service, data entry, Microsoft Office, phones, scheduling, and document accuracy; most postings that specify education ask for a high school diploma or equivalent.[9][1]

Mid-Career Candidates

Difficulty: Moderate to hard. Better pay exists, but the higher-trust openings are narrower.

Best target: Executive assistant, office manager, and admin coordinator paths at larger employers, especially enterprise organizations that make up about 45% of sampled postings.[10]

Biggest mistake: Branding yourself as a generic admin when senior roles are scarce; less than 5% of sampled postings are senior and less than 5% are lead+.[8]

Next step: Create a second resume version focused on calendar ownership, travel, meeting prep, stakeholder communication, reporting, and workflow improvement, then target enterprise healthcare, education, and insurance employers first.[10][6]

Career Switchers

Difficulty: Moderate if your past work already included customer contact, scheduling, or office systems; harder if you are pitching only "soft skills."

Best target: Customer-facing office support roles that reward transferable service experience, because customer service, data entry, communication, and Microsoft Office appear most often in local postings.[1]

Biggest mistake: Trying to pivot on clerical tasks alone while ignoring AI-assisted workflow, as AI expectations are spreading into office work and junior AI-exposed roles are under more pressure.[4][2]

Next step: Translate your prior work into office outcomes: scheduling, inbox handling, intake, records accuracy, call handling, and basic reporting. Then show you can use tools such as Microsoft Copilot, ChatGPT, Otter.ai, or Zapier to speed routine work.[5]

Salary Reality

stable pay slow advancement

The strongest hard local pay anchor is the BLS mean wage of $22.35/hour for office and administrative support occupations in the metro, but that figure is from May 2024.[21] More current local posting data centers on about $17 to $20/hour or about $40k to $55k, while Robert Half places a low-experience Administrative Assistant at $42,420/year and a mid-experience Executive Assistant at $70,953/year in San Antonio.[29][17][18]

This is moderate pay, not standout pay. San Antonio's cost-of-living index is around 91, or about 9% below the national baseline, so mid-range admin wages can stretch reasonably well, but the local market still looks like a value market rather than a premium market.[30][17]

The tradeoff is accessibility versus ceiling: many roles are entry-level, but they are mostly on-site and advancement is slower because only a small share of openings sit at the senior end.[8][7]

Best-paying path: The clearest pay step-up is executive-assistant or higher-trust coordination work supporting leaders at larger employers, where localized midpoint pay can reach $70,953/year.[18]

Caution: Do not overread top-end figures. The BLS wage is older local data, local posting bands reflect advertised ranges rather than final accepted pay, and salary-guide figures are guideposts rather than guaranteed offers.[21][17][18]

Where the Opportunities Are Concentrated

Real opportunity is concentrated less by one dominant company and more by a few employer types. Local hiring is fragmented across employers, about 45% of sampled postings come from enterprise employers, and the most active industry buckets are healthcare at about 35%, retail at about 20%, hospitality at about 10%, insurance at about 10%, and education at about 10%.[28][10][6] The skill mix shows what these jobs actually look like on the ground. Customer service appears in about 30% of postings, data entry in about 15%, and communication, Microsoft Office, problem solving, time management, and Microsoft Word each in about 10%.[1] That points to front-desk, coordinator, intake, and office support roles that mix people-facing service with reliable back-office execution rather than purely clerical filing work. The local shape of demand also matters. About 75% of sampled postings are entry-level, about 90% are on-site, and the typical active posting has been open around 30 days.[8][7][16] That favors candidates who can interview quickly, commute reliably, and show immediate usefulness in common office workflows.

• Healthcare front office and scheduling (high): Healthcare accounts for about 35% of sampled local postings, making it the single biggest pocket of demand for admin-style work.[6]
• Retail and service-location office support (moderate): Retail represents about 20% of sampled postings and hospitality about 10%, which supports receptionist, coordinator, and location-support roles that need strong customer handling.[6][1]
• Enterprise executive and coordinator support (moderate): About 45% of sampled postings come from enterprise employers, so larger organizations are a meaningful target for structured admin and executive-support paths.[10]
• Remote-first admin work (limited): Remote opportunity is thin locally, with about 5% remote and less than 5% hybrid in the sample.[7]

Where to focus: Start with on-site healthcare and enterprise employers that need customer-facing coordination, then widen into retail, education, and insurance rather than waiting for fully remote admin work.

Skills and Credentials Worth Pursuing

• Customer service (table stakes): Customer service is the most requested local skill, appearing in about 30% of sampled postings.[1]
• Data entry accuracy (differentiator): Data entry appears in about 15% of local postings, and accuracy matters more now because routine junior work is under greater AI pressure.[1][2]
• Microsoft Office (table stakes): Microsoft Office appears in about 10% of local postings and remains a basic screening skill for office roles.[1]
• Microsoft Word and document formatting (table stakes): Microsoft Word is specifically called out in about 10% of sampled postings, which means polished documents are still part of the job, not just the application.[1]
• Scheduling, communication, and time management (differentiator): Communication and time management each show up in about 10% of local postings, and they are what separate a general applicant from someone ready to run calendars, calls, and follow-ups.[1]
• Business operations literacy (differentiator): Nationwide analysis of job listings shows business operations skills remain the most prevalent employer-requested skill category.[3]
• AI-assisted admin tools (premium): AI requirements are spreading into office-support roles, and tools such as Microsoft Copilot, ChatGPT, Otter.ai, Notion AI, and Zapier are being adopted for administrative tasks.[4][5]

Adjacent Roles to Consider

• Patient access representative (bridge): Healthcare is the largest local demand pocket at about 35% of sampled postings, and the overlap with customer service, intake, scheduling, and data entry is strong.[6][1]
• Accounts payable clerk (pivot): This is a reasonable next step if your strength is document accuracy, data entry, and Microsoft Office rather than phones and front-desk work.[1]
• Recruiting coordinator (both): The overlap is in scheduling, communication, candidate handling, and calendar management, which are already core local admin asks.[1]
• Operations coordinator (both): This is a fit for candidates whose admin background includes time management, problem solving, and process follow-through rather than pure front-desk service.[1][3]

30 / 60 / 90-Day Plan

First 30 Days

• Build two resume versions: one for front-desk/customer-service admin work and one for coordinator/executive-support work.
• Target a local employer list led by U-Haul, uthscsa.edu, Circle K Corporation, Amerco Inc., Gold's Gym, SBM Management Services, LP, World Pediatric Dental, and David's Bridal, Inc.[15]
• Change your search filters to on-site first and set a practical commute radius, because local admin work is overwhelmingly on-site.
• Create a short skills proof set: typing/data-entry accuracy, calendar scheduling, Microsoft Office, and one AI-assisted workflow such as meeting notes, inbox drafting, or form automation.

Days 31-60

• Apply in weekly batches to healthcare, education, insurance, and retail employers before broadening to lower-fit titles.
• Follow up quickly on fresh openings; the typical active posting is open around 30 days, so late applications lose advantage.[16]
• Collect two references who can confirm reliability, attendance, customer handling, and accuracy under volume.
• Add one concrete workflow proof to your applications, such as a scheduling template, meeting-prep checklist, or document-formatting sample.

Days 61-90

• If interviews are weak, narrow your pitch to one lane: healthcare front office, enterprise executive support, or service-location coordination.
• If callbacks are weak, pivot some effort into adjacent roles such as patient access, recruiting coordination, or accounts payable instead of recycling the same general admin applications.
• Reset your pay floor using local reality: broad local postings cluster around about $40k to $55k, while higher-paying executive-support paths are narrower.[17][18]
• Treat AI fluency as visible evidence, not a buzzword; show exactly how you use one or two tools to save time without sacrificing accuracy.

Methodology and Confidence

This June 2026 report was generated on July 10, 2026. Latest direct national data: July 2026. Latest direct San Antonio-New Braunfels, TX data: July 2026.

Confidence: Overall confidence: Medium. Based on 9 local evidence items and 3 proxy signals. Some conclusions require category-level inference.

Limitations

• The strongest local wage benchmark for this occupation is from May 2024, so the pay section leans on fresher posting ranges and salary-guide figures to show direction rather than guarantee a current 2026 wage.[21][17][18]
• Statewide administrative-support employment and posting trends were used as a proxy for metro direction because comparable monthly metro-by-occupation trend data is not consistently available.[13][14]
• Several government year-over-year figures used here are preliminary and can be revised, so small changes should be read as signal, not precision.[22][23][24][19][25]
• Representative titles such as executive assistant, receptionist, office manager, front desk, and customer service roles are used to approximate the broader administrative-support category, so edge-case titles can spill into healthcare admin, finance, HR, or operations depending on employer wording.
• The Callings.ai job database is a partial, deduplicated sample of online postings, so it is more reliable for spotting direction of demand, leading employer names, work-arrangement mix, and skill patterns than for exact market size or exact shares.[12][15][7][1]

References

1. Callings.ai. Callings.ai job-market aggregation · 2026-06 · callings.ai
2. Microsoft. AI is driving rapid workplace changes, but uneven benefits · 2026-04 · microsoft.com
3. Indeed Hiring Lab. Skill Set, Match - Indeed Hiring Lab · 2026-04 · hiringlab.org
4. Indeed Hiring Lab. AI Is No Longer Just a Tech Occupation Story: It’s Spreading Across Job Titles in the US and Europe - Indeed Hiring Lab · 2026-07 · hiringlab.org
5. Sentisight. AI for Administrative Tasks: 10 New Solutions for 2026 · 2026-06 · sentisight.ai
6. Callings.ai. Callings.ai job-market aggregation · 2026-06 · callings.ai
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9. Callings.ai. Callings.ai job-market aggregation · 2026-06 · callings.ai
10. Callings.ai. Callings.ai job-market aggregation · 2026-06 · callings.ai
11. Stlouisfed. Federal Reserve Bank of St. Louis · 2026-07 · stlouisfed.org
12. Callings.ai. Callings.ai job-market aggregation · 2026-06 · callings.ai
13. Reveliolabs. Employment - Revelio Public Labor Statistics (RPLS) · 2026-06 · reveliolabs.com
14. Reveliolabs. Job Openings - Revelio Public Labor Statistics (RPLS) · 2026-06 · reveliolabs.com
15. Callings.ai. Callings.ai job-market aggregation · 2026-06 · callings.ai
16. Callings.ai. Callings.ai job-market aggregation · 2026-06 · callings.ai
17. Callings.ai. Callings.ai job-market aggregation · 2026-06 · callings.ai
18. Robert Half. Staffing, Recruitment & Job Search · 2026-07 · roberthalf.com
19. Bureau of Labor Statistics. Bureau of Labor Statistics Data · 2026-06 · data.bls.gov
20. Bureau of Labor Statistics. Bureau of Labor Statistics Data · 2026-04 · data.bls.gov
21. Bureau of Labor Statistics. Occupational Employment and Wages in San Antonio-New Braunfels — May 2024 · 2025-06 · bls.gov
22. Bureau of Labor Statistics. Bureau of Labor Statistics Data · 2026-05 · data.bls.gov
23. Bureau of Labor Statistics. Bureau of Labor Statistics Data · 2026-05 · data.bls.gov
24. Bureau of Labor Statistics. Bureau of Labor Statistics Data · 2026-05 · data.bls.gov
25. Bureau of Labor Statistics. Bureau of Labor Statistics Data · 2026-05 · data.bls.gov
26. Twc. Texas Workforce Commission · 2026-06 · twc.texas.gov
27. Reveliolabs. Mass-layoff Notices - Revelio Public Labor Statistics (RPLS) · 2026-06 · reveliolabs.com
28. Callings.ai. Callings.ai job-market aggregation · 2026-06 · callings.ai
29. Callings.ai. Callings.ai job-market aggregation · 2026-06 · callings.ai
30. Lrgrealty. LRG Realty · 2026-06 · lrgrealty.com
31. Bureau of Labor Statistics. Bureau of Labor Statistics Data · 2026-05 · data.bls.gov