Adult Day Program Manager

About this role

Benefits:

Life Insurance/ADA

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

Position:                Program Manager – Adult Day Program

Classification:           Salary; Exempt

Salary Range:        $70K - $80K

Reports to:             Executive Director

Position Purpose

The Program Manager is responsible for the overall administration, coordination, compliance, and daily operation of the Adult Day Program. The Program Manager ensures the delivery of quality services to participants, supervises program staff, maintains regulatory compliance, coordinates with outside agencies, and promotes the organization's mission and values. The Program Manager serves as the primary administrator of the program and reports directly to the Executive Director.

The position shall uphold and implement the philosophy and programming of the ADP at HBIC and must be sensitive and considerate to the needs of others. The Program Manager must be an effective leader, positive communicator, understanding, and demonstrated professional at all times.

Requirements, Licenses and Certification

Bachelor’s degree or higher in psychology, sociology, social work, liberal arts or a related human development/ecology/services delivery system field.(or) Minimum of five (5) years’ experience in a human services delivery system including at least one (1) year in management/supervisory or two (2) years’ experience or training in one of the following:

a)    Care and supervision of individuals with special needs in a professional                                      setting

a.    Adult clients/consumers preferred b)    Care and supervision of one or more of the categories of persons to be                                      served by the adult program

Extensive knowledge of: Title 22 of the CA Code of Regulations (CCR)

Title 17 of the CA Code of Regulations (CCR)

The Lanterman Developmental Disabilities Services Act

First Aid and CPR Certification or ability to obtain within 30 days upon hire

Non-violent crisis intervention certification/training will train if not already in possession

Ability to complete 30 hours of CEU’s every 24 months of employment

Physical Requirements Ability to Safely:

Sit, walk, and stand for prolonged periods

Squat, stoop, and kneel while working

“Chase” after fleeing participants for safety purposes

Perform repetitive motions

May require team-lifting and carrying up to 75 lbs. for a distance up to 5 feet

Implement Non-Violent Physical Crisis Intervention techniques, as instructed/needed

Work Schedule

Monday – Friday 8:00am to 4:00pm or until all work is completed

Periodic evenings or weekends for special events or meetings (to be scheduled in advance)

Essential Job Functions, Duties & Responsibilities

Regulatory Compliance & Risk Management Ensure ongoing compliance with all applicable federal, state, and local laws, regulations, licensing requirements, and agency directives governing Adult Day Programs.

Serve as the primary liaison during DSS licensing inspections, audits, investigations, and monitoring visits.

Develop, implement, and monitor corrective action plans resulting from inspections, audits, or internal reviews.

Review and update program policies, procedures, and operational practices to ensure regulatory compliance and best practices.

Staff Management & Development Oversee onboarding, orientation, and ongoing training and professional development of Adult Day Program staff.

Monitor staff certifications, training requirements, and professional development activities.

Provide coaching, mentorship, and performance improvement support to staff members.

Participate in disciplinary actions, employee relations matters, and corrective action processes in partnership with administration.

Program Oversight & Quality Assurance Develop, implement, and evaluate program activities to ensure services meet participant needs and organizational objectives.

Monitor program outcomes and recommend improvements to enhance participant engagement and service quality.

Conduct periodic quality assurance reviews of participant records, service documentation, and program operations.

Maintain accurate records and prepare reports required by regulatory agencies, regional centers, and organizational leadership.

Participant Services Oversee participant intake, assessments, admissions, transitions, and discharges in accordance with program policies.

Ensure participant rights are protected and promoted at all times.

Address participant, family, and stakeholder concerns and resolve complaints in a timely and professional manner.

Coordinate participant-centered services in collaboration with families, Regional Centers, and community partners.

Safety & Emergency Preparedness Ensure implementation of emergency preparedness, disaster response, and evacuation procedures.

Conduct routine safety inspections and corrective actions to maintain a safe environment.

Review incident reports and implement preventative measures to reduce risks to participants and staff.

Coordinate responses to participant emergencies, health concerns, and critical incidents.

Financial & Administrative Oversight Assist in the preparation and management of the program budget.

Monitor program expenditures and resource utilization.

Recommend equipment, supply, and staffing needs to support program operations.

Ensure efficient utilization of program resources while maintaining quality services.

Community & Strategic Development Develop and maintain partnerships with community organizations, employers, volunteers, and service providers.

Identify opportunities to expand vocational, volunteer, recreational, and community integration activities.

Support organizational outreach, public awareness, and fundraising efforts.

Duties and responsibilities may be added, deleted, modified or changed at any time at HBIC’s discretion.  Changes may be made either verbally or in writing.