Crisis Residential Clinical Program Manager (LCSW/LMFT/LPCC Required)

About this role

Amber House Crisis Residential Treatment (CRT) Program Manager Do you like solving problems and removing barriers for our acute mental health and homeless population? Do you value a position in which you are empowered in an autonomous role to do whatever it takes on any given day? The Program Manager is responsible for leading a team and providing direct service to acute mental health crisis cases in our Amber Crisis Residential Treatment Program. This position will manage administrative, fiscal, and quality improvement functions that promote the highest element of service provision. BACS’ staff does whatever it takes to find permanent housing for homeless people or stabilize mental health cases and the work happens both in the office, or out in the community. This role requires someone who values accountability, trust, and innovation. Amber House CRT has up to 14-beds for individuals in crisis who do not meet medical necessity criteria for hospitalization and would benefit from treatment and supportive programming. The Progarm Manager oversees a 24/7 services provided by clinicians, LVN nursing staff, Psychiatric Nurse Practitioners and care coordinators. RequirementsThis is a 100% on site position. A car, driver’s license and insurance is required. The Program Manager must be 2 years post licensure to provide clinical supervision to associate level clinicians. Previous experience managing revenue and expense in a government contracted Medi-Cal/Cal AIM funded program is required. ResponsibilitiesOversees a community-based program that provides FSP services including therapy, case management, medication management, employment support, housing linkage to those struggling to manage Sever Mental Illness (SMI). Meet clients where they are to implement consumer-centered services that are needs-driven, strengths-based, and culturally relevant. Manage the flow of referrals, intakes, and discharges of participants and ensures accessibility and welcoming of all people. Be an available and engaged manager, supervise staff including hiring, training, clinical oversight, and performance evaluations. Provide individual and group supervision to interns collecting clinical experience and hours. Constantly challenge the status quo and look for opportunities for continuous quality improvement and implement systems for CQI. Assure that services are provided in compliance with all funders, including documentation, grant management, presentations, and reports. Communicate effectively and conscientiously utilizing strength-based language and philosophy throughout all aspects of program management and supervision. Other duties as required.

QualificationsProgram Manager: LCSW/LMFT/LPCC + 2 years post licensure. BBS registration in good standing. Two years’ experience post-licensure in a behavioral science field. Three years of progressive administrative, direct service, and leadership skills and experience in community mental health, crisis or community supports. At least one year managing a behavioral/mental health team. Revenue and expense responsibility for government contract funded mental health services. Demonstrated capacity to lead diverse and multi-disciplinary teams toward a common goal required. Knowledge of county/city mental health funding, CalAIM, Medi-Cal billing criteria and documentation requirements. Valid California driver’s license, personal vehicle, and proof of personal vehicle insurance coverage. DMV printout required

Compensation and BenefitsCompetitive salary $170,000 annually, exempt. 100% employer-paid medical, dental, and life insurance coverage options for employees, plus a vision reimbursement program. Children’s healthcare coverage is available for as little as $25/month. Average employer-paid benefit value: approximately $913/month per enrolled individual. BACS contributions apply to company-sponsored plans only. 31 days off (PTO/Holiday), increasing with tenure. 403b Free iPhone with unlimited data for personal/professional use + laptop for easy mobility*. Significant internal growth opportunities.

How to apply:Submit a resume with a cover letter highlighting your relevant experience. About BACS Bay Area Community Services is a CARF accredited non-profit, community-based agency celebrating over 70 years of serving Alameda, Contra Costa, Sacramento, San Mateo and Solano Counties by providing mental health and social services. BACS’ mission is to uplift under-served individuals and their families by doing whatever it takes. We are proud to be one of the leading agencies producing real outcomes to tough social problems. BACS owes its reputation as an innovator to our innovative and entrepreneurial staff.  We are seeking individuals who want to transform clinical practice to be client-centered and effective in the field and who want to lead empowered teams to meet goals. BAY AREA COMMUNITY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER