Warehouse Operations - General Manager

About this role

Who we are and why we’re hiring

CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive. Schedule: (e.g., 1st Shift - Monday to Friday from 7:00 am - 5:00 pm)

Compensation:

Base Hourly Wage or Compensation Range: $___per hour/annually

Position Overview

The General Manager is in an integral leadership role which drives growth and operational excellence.  Responsible for the performance of one or more distribution centers, this position carries full P&L accountability and oversees both exempt and non-exempt teams.  The role focuses on fostering a high-performance production environment through strong leadership, talent development, and team engagement.  The General Manager ensures adherence to safety, quality, attendance, and performance standards.  Success in this role requires providing teams with the tools and resources necessary to perform, while leveraging data-driven decision-making and analytical problem-solving to enhance productivity and efficiency.  A critical aspect of the position includes upholding customer expectations and creating customer value.

Essential Job Duties & Responsibilities

Coach and empower managers to foster team success through effective leadership, mentorships, and motivation.

Drive safety excellence by embedding proactive measures into daily operations.

Cultivate strong customer relationships through consistent daily engagement, ensuring high satisfaction and partnership alignment.

Lead a high-performing team, driving accountability, developing talent, and reinforcing a collaborative culture aligned with organization goals.

Communicate and ownership of KPIs, contractual requirements, and budget goals to keep employees informed and aligned with site objectives.

Identify and implement cost-saving initiatives and champion continuous improvement efforts across operations.

Ensure a safe, compliant, and productive workplace through proactive audits, facility maintenance, and adherence to regulatory standards.

Collaborate cross-functionally with support teams to design and execute plans that meet business and operational objectives.

Lead high-impact projects that influence site operations and have the potential to scale regionally.

Maintain strong connections across all employee levels, supporting high engagement and morale.

Coordinate scheduling and procurement activities in partnership with site management.

Lead employee engagement by promoting site activities and supporting employee and social awareness events.

Actively drive leadership forums including site management meetings and employee roundtables.

Manage the site’s financial performance and partner with finance on monthly reviews – inclusive of financial forecasting and budgeting.

Foster positive employee relations and support efforts to maintain a union-free workplace.

Perform other related job duties as assigned or required.

Required Qualifications

Bachelor’s Degree in Supply Chain Management, Logistics, Business, or a related field is preferred – or equivalent relevant experience.

Minimum 8 years of relevant experience with 5 or more of those years in progressive leadership roles within a distribution or logistics environment, including large-scale facility management with P&L responsibility.

Strong leadership skills with comprehensive knowledge of end-to-end warehouse operations, including inbound, outbound, inventory management, and labor planning.

Customer focused with strong customer interaction capabilities.

Strong planning, organizational, communication, and interpersonal skills.

Proven success in optimizing supply chain logistics and operational efficiencies.

Computer proficiency including expertise in Radio Frequency (RF) technology and Warehouse Manage Systems (WMS).

Preferred Qualifications

Prior experience utilizing Blue Yonder or Korber WMS systems.

Physical Requirements

This position requires the physical ability to:

Stand and/or walk for extended periods (up to 8 hours, depending on shift)

Sit, stand, walk, bend, stoop, kneel, crouch, or crawl as needed

Climb stairs, ladders, and/or scaffolds at various heights including ground-level and racking zones occasionally

Reach with hands and arms overhead and below waist level

Lift, carry, push, or pull up to 50 pounds

Occasionally lift heavier items with or without assistance

Use fine motor skills/manual dexterity to operate equipment, tools, or keyboards

Frequently use hands and fingers to handle, grasp, or control objects

See clearly at close range and at distance, with peripheral vision, depth perception, and the ability to adjust focus

Hear and understand verbal instructions, alarms, and equipment signals in a noisy environment

Sit for prolonged periods of time at a desk while working on a computer

Use hands and fingers to operate a keyboard, mouse, and telephone

Speak and hear clearly in person, virtually, and over the phone

Work Environment

This position operates in a hybrid environment, with responsibilities carried out in both a warehouse setting and an office environment. In the warehouse, the employee is exposed to:

Varying temperatures, including but not limited to refrigerated or non-climate controlled areas

Loud noise levels, such as machinery, forklifts, and conveyor systems

Dust, odors, and airborne particles

Concrete flooring and moving mechanical equipment

Frequent exposure to powered industrial vehicles and warehouse traffic

The employee is required to wear personal protective equipment (PPE) such as steel-toed shoes, safety glasses, and high-visibility vests.

In the office environment, the employee will use standard office equipment such as computers, phones, photocopiers, filing cabinets, and printers.  The noise level in the office is typically quiet to moderate, and the area is climate-controlled.

Location/Remote Eligibility

This role may be performed on-site only.

This position requires occasional travel to other CJ facilities and may include up to 15% travel.

Schedule

Flexible hours may be required to support deadlines or cross-functional collaboration. What we offer:

Competitive compensation

Medical, dental, vision, life, and disability insurance

401(k) retirement savings

Paid time off

Tuition assistance

Early access to earned wages

High-performance culture with a continuous improvement mindset

Opportunities for advancement!

CJ Logistics About Statement:

At CJ Logistics, we value diversity, equity, and an inclusive workplace. If you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.

We are proud to be an Equal Employment Opportunity employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or related medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law.

This job posting sets forth the essential job duties and responsibilities for the position. An employee assigned to this position must be able to perform these essential functions with or without reasonable accommodation. The Company will provide reasonable accommodation(s) to a disabled employee in accordance with, and as required by, applicable law.

This job posting is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Pursuant to the California Fair Chance Act and other applicable federal, state, and local fair chance laws, the Company will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law.

CJ Logistics participates in the E-Verify program.

This position is not eligible for visa sponsorship or support for work authorization.

CJ Logistics is committed to equal employment opportunity and providing equal access to applicants with disabilities. If you require a reasonable accommodation or wish to request an alternative, non-automated evaluation process due to a disability, medical condition, or neurodivergence, please contact our Talent Acquisition Accommodations Team at [email removed]. Requesting an accommodation or alternative review process will not negatively affect your candidacy.