Operations Systems Product Manager

About this role

About Nox Metals. American factories deserve a supply chain that moves as fast as they do. Nox Metals is building it, along with the tools that run it. We’re a technology company with operations in Metro Detroit and Los Angeles, supplying aluminum plate, bar, and rounds to aerospace and defense manufacturers. We use software and automation to supply metal to American factories faster than the industry thought possible. The role. We’re hiring a Product Manager to own the software operators use to receive, plan, cut, track, and ship metal. You will work on the factory floor, understand how work and information move, and turn those observations into systems people can trust under real production pressure. The best solution is not always another screen. You will simplify workflows, remove failure points, and work across software and operations to improve the entire process. You will: Own the roadmap for inventory, planning, production, quality, and shipping workflows

Observe operators directly and map how work actually happens

Define requirements, exceptions, and success metrics with engineering and operations

Prioritize improvements based on safety, reliability, throughput, and delivery impact

Design workflows that remain clear during unusual or high-pressure situations

Lead product delivery from discovery through rollout and adoption

Measure system usage and operational performance after launch

Maintain clear documentation and decision history

Coordinate changes across software, training, process, and equipment

Build trust with users by responding quickly when systems fail

You are: Drawn to operational complexity and practical problem-solving

Comfortable spending substantial time on a factory floor

Skilled at separating root causes from symptoms

Precise about states, exceptions, ownership, and data integrity

Able to communicate with both operators and software engineers

Focused on adoption and outcomes, not feature volume

Calm, organized, and decisive when priorities compete

Respectful of frontline expertise

Nice to have: Experience with manufacturing, warehouse, inventory, ERP, or logistics systems

Experience launching software into physical operations

Technical fluency with integrations, databases, and event-driven workflows

Familiarity with Lean operations or continuous improvement

Benefits: Equity in Nox Metals

Company-paid medical, dental, and vision insurance

This role is full time, in person in either Los Angeles or Ferndale, Michigan. Nox Metals is an equal opportunity employer. We hire based on skill, attitude, and fit for the work, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, height, weight, marital status, or any other protected status under federal, state, or local law.