Payments and Subscription FAQ
Common questions about pricing, plans, and billing.
About a charge on your statement
Q: What is this charge on my card statement?
A: Callings.ai payments appear as CALLINGS.AI. Payments made before 23 August 2026 appear as JOBHUNTERS INC, which is the registered company name behind Callings.ai. Both are us. If you see either and are not sure what it is for, email [email protected] and we will identify the charge for you, usually the same day. Please contact us before raising it with your bank: we can resolve it in hours, where a bank enquiry takes weeks and freezes the payment while it is investigated.
Q: I do not remember signing up. What is Callings.ai?
A: Callings.ai is a job search platform. It gives you a job feed matched to your background, a tracker for the roles you are pursuing, resumes and cover letters tailored to each application, and tools for finding and contacting people at the companies you are targeting. On your bank statement it may appear as JOBHUNTERS INC, our registered company name.
A subscription never starts on its own. It begins only when someone creates a Callings.ai account and chooses a paid plan, and it then renews on the same date each period until it is cancelled. If your plan began with a free trial, the first payment falls on the day that trial ends. If it has been a while since you last signed in, that first sign-up may simply have been longer ago than it feels.
If you would like us to check, email [email protected]. We can tell you which email address the account uses, when it was created, and which plan it is on. If it turns out the account was set up without your knowledge, tell us and we will close it and refund you.
Q: How do I manage or cancel my subscription?
A: Open your billing portal at billing.stripe.com/p/login. Enter the email address on your account and you will be sent a secure sign-in link, so there is no password to remember. From there you can cancel, switch plans, update your card, and download past invoices. You can also cancel inside Callings.ai from "Manage Your Account" in the top-right menu.
Cancelling takes effect at the end of your current billing period, so you keep full access until then and are not charged again. There are no pro-rated refunds for the unused part of a period.
Q: How do I get a receipt or an invoice?
A: Every payment sends a receipt to the email address on your account. You can also download any past receipt or invoice at any time from the billing portal linked above, which is the quickest route if you need one for an expense claim.
Q: How do I update my payment card?
A: Add or replace your card in the billing portal linked above. If a card on file is about to expire we email you beforehand, so a renewal does not fail unexpectedly.
Q: When am I charged?
A: On the same date each period, counting from the day you subscribed. Monthly plans renew each month on that date and annual plans once a year. One-time packages, such as the 6-Month and 1-Year plans, are charged once and never renew automatically.
Q: Can I get a refund?
A: Cancelling leaves your access running to the end of the period you already paid for, so we do not refund the unused part of a period. If you have been charged in error, charged twice, or something has clearly gone wrong, email [email protected] and we will put it right.
Frequently Asked Questions
Q: What is included in the free version?
A: The free version includes core features like the Job Tracker and AI job matching. Features such as application customization and detailed reports require a subscription plan. See callings.ai/pricing for current plans and prices.
Q: Is my payment secure?
A: Yes, your payment method is securely handled by Stripe, a trusted and secure payment platform. We do not store your payment details on our servers.
Q: What happens after my free trial or after I cancel my subscription?
A: After your free trial or subscription cancellation, you can continue using the Job Tracker for free and retain all content generated during the free trial or any paid subscription period.
Q: What if I'm on a monthly plan and want to switch to a yearly subscription?
A: Switching to a yearly plan is straightforward. The yearly plan's cost is automatically reduced to account for the remaining days of your current monthly cycle, so you only pay the difference.
Q: Why should I pay for the service?
A: We prioritize job seekers by focusing on tools and resources designed to help you succeed, without selling to recruitment companies. Many other platforms make money from recruiters and hiring companies, which can bias the hiring process. Our paid plans unlock additional features to supercharge your job search.
Q: Can I buy Callings for someone else?
A: Yes. You can gift 6 months or 1 year of the full Unlimited Membership from the Give Callings page, or without an account at callings.ai/gift/buy. It is a one-time payment: the gift never auto-renews and the recipient is never asked for payment details. Members who gift while signed in earn a free month of Premium per gift.
Q: I received a Callings gift. How do I activate it?
A: Click the button in your gift email, or go to callings.ai/gift and enter the code from your gift certificate (it looks like CLNG-XXXX-XXXX). New users create a free account and activate in one step; existing members sign in and the gifted months are added on top of their current plan. Your access starts the day you activate.