JJ Is Ready for His Next SaaS Leadership Role
Introduction
JJ Is Ready for His Next SaaS Leadership Role
20+ year SaaS leader driving AI, analytics, and operational excellence at scale.
Madison, NJ
About
I turn messy, cross-team problems into simple systems people actually use.
I have always been the person friends and coworkers call when the handoffs are broken, the process is unclear, and customers feel it first. I like being close enough to the work to understand the humans in it, then building the structure that makes everything calmer, faster, and more reliable.
I am at my best in the space between teams, where important work gets stuck. I bring structure without adding bureaucracy, and I translate between operators, product, and customer-facing teams so decisions actually turn into shipped improvements.
In past roles, I have helped teams reduce cycle time, tighten handoffs, and make customer experiences more consistent. The common thread is building practical systems, not perfect decks, and leaving teams with a playbook they can run without me.
If you need someone who can walk into ambiguity, earn trust quickly, and make progress visible week over week, that is where I thrive. I am happy to start hands-on, then scale what works across the org.
- TBD cycle time reduced
- TBD processes rebuilt end-to-end
- TBD teams aligned cross-functionally
- TBD customer issues resolved faster
If you know a leader hiring for program management, product ops, or customer experience, I would value a warm intro. If you are willing to share this on LinkedIn with one sentence about what you have seen me do well, that single post can open the right door.
Target roles: Program Manager (cross-functional, operations-heavy), Product Operations Lead (process, tooling, insights), Customer Experience or Service Design Lead
Get in Touch
Hi, I'm JJ. I'm an operations and product executive passionate about leveraging analytics and AI to drive product innovation in SaaS. Would love to chat if you're working in SaaS or media intelligence.
JJ. Pullaro linkedin.com/in/jjpullaro
JJ is a dynamic leader with a proven track record of optimizing operations and driving product success through innovative strategies and analytics.
- Operations Management
- Data Analytics
- Product Innovation
- Cross-Functional Leadership
Experience
Vice President Operations at PerformLine (Apr. 2024 - Oct. 2025)
SVP, Product & Analytics at Onclusive (Apr. 2014 - Dec. 2023)
Product Owner at Onclusive (Jan. 2005 - Dec. 2014)
Account Executive at Thomson Reuters (Apr. 2002 - Dec. 2004)
Director, Sales Operations at MarketWatch (Oct. 1998 - Oct. 2001)
Manager, Electronic Markets, Account Executive at PR Newswire (Jul. 1994 - Oct. 1998)