Principal Program Manager, Auto & Industrial

About this role

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

The Principal Program Manager owns a portfolio of Xometry's most complex and highest-value production programs, often several concurrent programs of $5M or more each, from award through launch and into steady-state supply. This person is the primary point of contact for the customer, leads the cross-functional and partner teams that deliver the program, and is accountable for quality, delivery, and financial results.

Alongside individual programs, this role improves how Xometry runs programs overall. The Principal Program Manager sets the standard for program management practice, drives operational improvements that let the program portfolio scale, and mentors other program managers on the team.

This role reports to the Director, Strategic Program Operations.

How You'll Contribute: Own Strategic Production Programs End to End

Lead multiple concurrent, complex production programs, often $5M or more each, from opportunity and award through first article, launch, and repeat production

Build and manage detailed program plans that meet customer and internal requirements for scope, timeline, quality, and cost

Run programs using the Xometry Product Development Process, aligned with Advanced Product Quality Planning (APQP)

Manage program budgets and financials, including tooling, capital, and margin, and drive actions to meet financial objectives

Track launch and production metrics, including timeline adherence, on-time delivery, quality, customer experience, and program financial results

Lead Customers, Partners, and Cross-Functional Teams

Serve as the primary point of contact for customer program, engineering, quality, and procurement teams

Lead cross-functional teams across Sales, Field Deployed Engineering, Quality, Supply Chain Planning, and the Partner Network to deliver each program

Hold manufacturing partners accountable to program commitments, and work with them on capacity, schedule, and quality issues

Coordinate resources, partner capacity, and dependencies across concurrent programs, identify risks early, escalate when needed, and lead mitigation and recovery across customer, partner, and internal teams

Communicate program status through regular reviews with customers and internal leadership

Find opportunities to expand programs within existing accounts and bring them to Sales and Account Management

Improve How Xometry Runs Programs

Lead cross-functional operational initiatives that improve program efficiency, scalability, and repeatability

Define and monitor program KPIs, and use data to find and drive improvements

Apply Lean principles and operational best practices to program workflows, and identify opportunities for automation and process improvement

Develop and maintain program management standards, templates, and playbooks for the team

Work with Product and Engineering to improve the tools and systems that support program execution

Develop the Program Management Team

Mentor and coach program managers on launch planning, customer management, financial management, and structured problem solving

Serve as the escalation point for difficult program issues across the portfolio

Help onboard new program managers and contribute to hiring

What You Bring To Xometry: Core Qualifications

Bachelor's degree in Engineering, Business, Operations, Supply Chain, or a related field

12+ years of program or project management experience, including leading production programs in a manufacturing environment

Manufacturing experience across processes such as CNC machining, injection molding, sheet metal, stamping, die casting, or extrusion

Demonstrated success running multiple concurrent, complex programs, often $5M or more each, from award through launch and into repeat production

Working knowledge of APQP and related quality planning practices

Experience managing program budgets, timelines, scope, and financial results

Experience leading cross-functional teams and managing supplier or contract manufacturer performance

Strong analytical, problem-solving, and facilitation skills in technical and manufacturing settings

Strong written and verbal communication, including executive-level presentation skills

How You Work

Hands-on and accountable, willing to get into the details to keep a program on track

Credible with a customer's program director and with a partner's plant manager

Structured and data-driven, acting on program signals before issues become escalations

Customer focused, with clear and proactive communication

Builds processes and standards that others can follow

Comfortable working independently and as part of a team in a fast-paced environment

Location and Travel

Remote or hybrid

Approximately 25% travel to customer and partner facilities

Must be ITAR eligible, meaning a U.S. person as defined by the International Traffic in Arms Regulations (22 C.F.R. § 120.62), such as a U.S. citizen or national, lawful permanent resident, or individual granted asylum or refugee status, because this role requires access to export-controlled information

Preferred Qualifications

5+ years of military experience, such as service in program management, acquisition, logistics, or operations roles

PMP certification

Lean or Six Sigma certification

Experience in automotive, aerospace, defense, or industrial manufacturing

Experience with PPAP, AS9102 first article inspection, or other customer launch requirements

Familiarity with ERP systems, Salesforce, BI tools such as Tableau or Looker, and project management tools such as Smartsheet, Jira, Asana, or Microsoft Project

Experience in a high-mix contract manufacturing or manufacturing marketplace environment

The estimated base salary range for new hires into this role is $116,000-$143,000 annually + annual bonus depending on factors such as job-related skills, relevant experience, and location.  We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Hybrid Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.