General Manager

About this role

Benefits:

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

A General Manager is responsible for ensuring the success of our swim lessons by training, managing and motivating a successful team, coordinating and reviewing class schedules and ensuring you have a school that’s set up for success at every lesson. You’ll guide new team members and families through their first days at Goldfish and be there to support them as they progress in our program and in life.

Perks and Benefits:

Base pay of $65,000 annually

Quarterly bonus structure up to $1,500 per quarter based on set goals and metrics

Medical, Dental, Vision, and 401k program with employer matching

Paid Holidays, Paid Time Off, and Vacation Days

Monthly phone stipend

Company issued laptop for business use

Paid training and lifeguard certification

Free swim lessons for children and siblings

Culture driven company who practices our core values as much as we practice our swim skills

Your success in this role will be measured by your ability to:

Provide a positive staff culture from day 1 and offering open, honest communication in a positive and nurturing environment

Train a team who provides the same quality work as you and doing quality work yourself by representing Goldfish Swim School’s core values

Do the right things, making the right decisions and treating people with integrity, compassion and trust

Understand and lead the daily operations to ensure the school is running according to Goldfish Swim School’s standard operating procedures

Provide training to staff and stay on track with enrollment goals and any subsequent goals intended to measure success

Gain high level competency in class bookings, scheduling, reporting and administrative functions as well as the Goldfish Swim School curriculum, swim lesson quality standards and safety standards

You might be the right fit if:

Working in a fun environment with children, families and people of all ages fuels your passion

You are a coach mentality and leading teams if your thing - it’s the core of what we do

Providing member services and seeing those people leave happy excites you

We provide thorough training and operational support, but here are the skills we’re looking for:

7+ years of leadership experience and a passion for coaching young adults in the early stages of employment

Sales and/or membership sales and retention skills

Strong interpersonal and communication skills, conflict resolution skills and someone adept at leading and holding others accountable

Problem solving skills, understanding of decision making and what’s best for both the business and the customer

Ability to direct and oversee the implementation of the Emergency Action Plan and all safety procedures for the school

This position maintains a set schedule Saturday-Wednesday (closed Thursday/Friday)

Want to know what our team loves about working for Goldfish?

Click here (or visit https://www.youtube.com/watch?v=TZTVvr5AgIA&t=33s ) to see what they have to say!

Goldfish Swim School strives to make a difference. As a company, we’re committed to:

Making a global difference by partnering with the USA Swimming Foundation, the Make A Wish Foundation and the National Drowning Prevention Alliance to support children across the country in learning how to swim and to be part of something bigger than ourselves

Giving back to our local communities by going out and educating those outside our school on the importance of water safety and the science of swimplay and by supporting our local family programs.

Making a change within our own four walls. We know that the real change starts with what we do every day and we’re passionate about doing our part to contribute to the prevention of accidental drowning, the #1 cause of injury-related death among children ages 1-4

Building a team that cares about the culture we’ve built at Goldfish Swim School just as much as we do.

At Goldfish Swim School - Lake Ridge, our core values are at the heart of everything we do and are behind every decision we make, both in water and in life. That includes the commitment to treating all people with integrity, compassion and trust. We’re dedicated to building a team who is diverse in background, identity, perspective, culture and experience. As a proud equal opportunity employer, we value the qualities and characteristics that make you who you are. If you think you can see yourself as part of the GOLDEN Experience, we encourage you to continue and apply!