General Manager – The Wags Club Dallas (Luxury Dog Resort)

About this role

Run the Best Dog Resort in Dallas

Location: Dallas, TX (Love Field / Empire Central) Salary: $60,000 – $70,000 + monthly performance bonus

Brand new building. Proven brand. Your team.

The Wags Club has been Los Angeles's go-to luxury dog resort since 2011. Now we've opened in Dallas, with a brand-new building, private boarding suites, and big indoor and outdoor play areas, and we're looking for the leader who will make it the best dog resort in Texas.

This isn't a job where you keep someone else's machine running. You'll hire and coach your own team, earn the trust of a brand-new client base, and set the standard every Wags Club guest (two-legged and four-legged) will expect. You'll have the backing of an established company: proven systems, a full training program, and owners who are supportive and invested in your success.

If you've run a hotel front office, a busy restaurant, a vet hospital, or a multi-department service business, and you love dogs, this is your chance to lead something you can be proud of.

About the Dallas Resort

100 private overnight suites for big and small dogs

Fully supervised cage-free daycare playgroups

Spacious indoor and outdoor play areas

Full-service grooming salon

Hospitality-level service from the lobby to the suites

What You'll Do

Lead every part of the club: Daycare, Boarding, Grooming, Front Desk, and the facility itself

Recruit, hire, train, and grow a strong local team

Coach your people: regular feedback, performance reviews, and a culture people want to work in

Build lasting relationships with clients and turn service problems into loyal customers

Keep the club running to Wags Club standards, and find ways to make it better

Manage scheduling, payroll coordination, inventory, and cash handling

Track the numbers and report on how the club is doing

Help grow the business through marketing, local partnerships, and social media

Work with vendors and keep the facility in top shape

Drive dogs to vet appointments when needed

Keep the club in line with Texas safety and employment rules

What We Offer

$60,000 – $70,000 a year, depending on experience

A monthly performance bonus

Medical, dental, and vision benefits after the eligibility period

Paid time off and employee discounts

Free daycare and boarding for your own dog

Room to grow as The Wags Club opens more locations

What You Bring

At least 3 years of management experience (hospitality, pet care, or operations preferred)

A track record of building and leading teams

Clear communication and calm problem-solving under pressure

Comfort working around dogs of all sizes and temperaments

Experience with business software (Gingr experience is a plus)

A valid driver's license (new Texas residents must switch to a Texas license within 90 days)

Availability to work weekends and holidays

A genuine love of dogs and high standards for their care

To Apply

Send your résumé and a short cover letter telling us why you're the person to lead The Wags Club Dallas.