General Manager - Future New Restaurant

About this role

Back of the House Inc. is a Bay Area restaurant group behind a diverse family of fast-casual and full-service restaurants. Each of our concepts has its own identity, standards, and culture, while sharing a commitment to exceptional food, genuine hospitality, strong leadership, and developing great people.

Our family of restaurants includes:

Fast-Casual Concepts

Super Duper Burgers

The Bird

Uno Dos Tacos

Afterwork Bar

Full-Service Concepts

A Mano

Beretta

Corzetti

Cubita

Delarosa

Flores

Lolinda

Rad Radish

Starbelly

The Tailor's Son

Wildseed

Grow With Back of the House We believe great restaurants are built by great leaders. Rather than taking a one-size-fits-all approach, we focus on understanding each individual's experience, strengths, leadership style, and career goals to connect them with the restaurant and team where they can thrive and make a meaningful impact.

Joining Back of the House means becoming part of a larger family of restaurants that values strong operators, thoughtful leadership, and long-term professional development. Our leaders are encouraged to take ownership, develop their teams, and maintain the unique identity of their restaurants while benefiting from shared resources, coaching, and opportunities to learn across multiple concepts.

Our approach is relationship-driven. We invest time in getting to know our leaders and creating opportunities that align with their strengths and ambitions. Whether you're looking to grow within your current role, take on new responsibilities, or explore leadership opportunities across different restaurant concepts, we believe in supporting your professional growth.

At Back of the House, we're not just looking to fill positions. We're looking to build lasting relationships with hospitality professionals who are passionate about their teams, take pride in their work, and want to grow with us. The Opportunity We are actively seeking an accomplished General Manager for a potential new restaurant in San Francisco. The concept is still in development, with a vision centered on Italian cuisine, premium ingredients, and warm, highly attentive hospitality in a polished, energetic setting.

The right candidate may join Back of the House before the new restaurant is ready, contributing within our existing operations while the opportunity develops. The final concept, location, and opening timeline have not been confirmed. Initial responsibilities and placement will be discussed during the interview process.

Position Objective The General Manager will own daily restaurant operations, team development, guest experience, and financial performance. We are looking for a leader capable of operating a restaurant generating $10–$20 million in annual revenue while delivering personalized hospitality at substantial volume.

The ideal candidate brings a polished, approachable presence, clear communication, and confident leadership on the floor. This role centers on leading one restaurant. It is a hands-on opportunity for someone who wants to invest at least two years in building and growing the restaurant, including its opening and ongoing success.

Position Accountabilities The General Manager is directly accountable for results in these core areas:

Guest Experience – Deliver warm, attentive service, thoughtful guest recognition, and consistent attention to detail throughout busy service periods.

People and Culture – Recruit, train, and develop an engaged management and service team with clear expectations and accountability.

Operations Excellence – Maintain disciplined service execution, effective dining room flow, and strong collaboration between the floor, kitchen, and beverage teams.

Financial Performance – Own budgets, forecasting, labor, controllable costs, and revenue growth while protecting the quality of the guest experience.

Business Development – Build repeat business, neighborhood relationships, and private dining and event opportunities.

Compliance – Uphold company policies and applicable labor, food safety, health, and alcohol service requirements.

Key Responsibilities

Lead service with an active floor presence, anticipating guest needs, supporting the team, and resolving concerns with warmth and sound judgment.

Establish and reinforce service standards for reservations, seating, pacing, guest preferences, food and beverage knowledge, and service recovery.

Hire and develop managers and hourly team members through structured training, ongoing coaching, and clear performance feedback.

Partner with culinary and beverage leadership to deliver consistent product quality, knowledgeable recommendations, and coordinated execution.

Manage staffing, scheduling, payroll accuracy, inventory controls, cash handling, and daily administrative responsibilities.

Review financial results and operating metrics; turn findings into specific actions that improve profitability, service, and team performance.

Develop relationships with neighborhood residents, local businesses, hotel teams, and guests who value premium dining experiences.

Partner with events and marketing teams to generate private dining inquiries, convert opportunities, and deliver successful events and repeat visits.

As the project develops, contribute to opening plans, recruitment, training, operating systems, and service readiness in partnership with leadership.

Compensation & Benefits

Competitive Salary/Pay aligned with role and experience

401 (k) Retirement Savings Plan

Supplemental phone allowance

Dining Privileges at 9 of San Francisco's Best Restaurants

$1,000 Manager Referral Bonus (Applies to all 15 Restaurants in the group!)

We cover 100% of Health Insurance & Dental for this position

Employee portal for paystubs, W-2, and benefit access

Transportation and commuter benefits

Group gym membership rates

Career development opportunities

On-Demand Pay

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.