Program Manager

About this role

Program Manager

DHS CBP- Washington, DC

Job Type

Full-time

Description

\*This position supports a proposal we are awaiting the award.

Summary/Objective

Flatter, Inc. (Flatter) is hiring a Program Manager who will serve as the single point of contact and primary interface with the Department of Homeland Security's Contracting Officer, Contracting Officer's Representative, and other Government stakeholders. The Program Manager has authority to act and make commitments on the Contractor's behalf and is accountable for the overall management, direction, administration, quality assurance, and leadership of the Contractor team.

The Program Manager will oversee successful contract execution and the team's objective oversight and analysis of the BEMSD portfolio and associated vendors.

Essential Functions:

• Provide overall leadership and direction for the Contractor team.
• Ensure all contract requirements, deliverables, milestones, and timelines are met.
• Serve as the central point of communication with the Contracting Officer, Contracting Officer's Representative, and Government stakeholders.
• Maintain alignment with Government strategic oversight objectives.
• Direct the development and implementation of the Performance Management Framework used to evaluate portfolio and vendor performance.
• Ensure performance data, dashboards, analyses, and reports provide clear, accurate, and actionable insight for Government decision-making.
• Maintain appropriate staffing levels and ensure assigned personnel meet or exceed required qualifications.
• Establish and enforce quality-control processes that protect the accuracy, consistency, traceability, and integrity of analytical products and reports.
• Identify and manage contract risks, issues, dependencies, corrective actions, and stakeholder expectations.
• Provide timely status, performance, and decision-support information to Government leadership.
• Lead multidisciplinary teams supporting highly complex, enterprise-level programs.
• Interpret and apply applicable management policies and directives.

Competencies:

• Program and Project Management.
• Leadership of technical and analytical teams.
• Strategic Planning.
• Performance Management.
• Problem Solving/Analysis.
• Risk and Issue Management.
• Quality Assurance.
• Stakeholder Management.
• Communication Proficiency.
• Interpretation and application of management policies and directives.
• Ethical Conduct.
• Time Management.
• Attention to Detail.
• Integrity and Commitment.

Supervisory Responsibility:

This position provides overall leadership and direction for the Contractor team and is responsible for maintaining appropriate staffing levels and ensuring assigned personnel meet or exceed required qualifications.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Demands:

The physical demands described below are representative of those that must be met by an executive employee to successfully perform the essential functions of these positions. The work environment is primarily a professional office setting, with occasional travel to client sites, industry events, or government locations.

Position Type/Expected Hours of Work:

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.

Travel:

Travel may be required for corporate offsites, corporate events, conferences, or other required activities.

Security Clearance/ Public Trust

• Ability to obtain and maintain a DHS Public Trust suitability..

Requirements

Required Education and Experience:

• Bachelor of Arts or Bachelor of Science degree in business, management, or a technical field.
• Fifteen (15) or more years of program or project management experience leading enterprise-level programs.
• Ten (10) or more years of experience leading multidisciplinary teams on highly complex projects.
• Demonstrated experience developing strategic visions and implementing data-driven performance management frameworks.
• Active Project Management Institute Project Management Professional (PMP) certification.
• Effective oral and written communication skills.
• Demonstrated ability to lead technical and analytical teams.
• Ability to interpret and apply management policies and directives.