General Manager - Portland Sports Complex

About this role

General Manager - Portland Sports Complex

PSC SFM, LLC

LOCATION: Portland, TX

DEPARTMENT: OPERATIONS

REPORTS TO: VP OF VENUE MANAGEMENT

STATUS: FULL-TIME (EXEMPT)

ABOUT THE COMPANY:

Portland Sports Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Portland, TX. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Portland Sports Complex is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company with outdoor turf diamonds and long fields. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The General Manager is responsible for the financial and operating performance of Portland Sports Complex. The objectives for this position include:

Creating a positive relationship with client and stakeholders

Creating a culture of accountability which supports the organizational values

Meeting or exceeding annual growth objectives

Facilitating interdepartmental collaboration and constant positive collaboration

Employee retention and staff development

Development of employee and operating policies

Implementation of major business and financial initiatives

Manage overall Food and Beverage operations

Manage overall event operations at the complex

PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

Analyze operations to evaluate the performance of the company and its staff to meet objectives, and to determine areas of potential cost reduction, program improvement, or policy change

Appoint department heads or managers and assign or delegate responsibilities to them

Collaborate with stakeholders, Sports Facility Management corporate support team, and staff members to create solutions and improvements to arising issues, coordinate activities, and execute as a team

Coordinate the development and implementation of budgetary control systems, recordkeeping systems, and other administrative control processes that align with processes and requirements

Direct and coordinate an organization's financial and budget activities to fund operations, maximize investments, and increase efficiency while safeguarding the resources made available

Direct human resources activities, including the approval of human resource plans and activities, the selection of directors and other high-level staff, and establishment and organization of major departments

Direct, plan and implement policies, objectives, and activities of organizations or businesses to ensure continuing operations, maximize returns on investments, and increase productivity

Implement corrective action plans to solve organizational or departmental problems

Prepare and present reports concerning activities, expenses, budgets, government statutes and rulings, and other items affecting businesses or program services

Represent the organization and promote its objectives at official functions, or delegate representatives to do so

Serve as liaisons between organizations, shareholders, and outside organizations

Administer programs for selection of any site location, potential construction needs, and provision of equipment and supplies

Direct and coordinate activities of businesses or departments concerned with production, pricing, sales, and/or distribution of products

Negotiate or approve contracts and agreements with suppliers, distributors, and event rights holders subject to requirements and priorities

Prepare budgets for approval, including those for funding and implementation of programs, which reflect the priorities and follow the requirements of SFM

Review reports submitted by staff members to recommend approval or to suggest changes

Schedule and monitor continued training seminars for staff on various operational, safety, and legal responsibilities

Any additional duties assigned by the VP of Venue Management

MINIMUM QUALIFICATIONS:

Prior responsibility in daily P&L management and budget oversight responsibility of $2 million or greater

Proven experience in organizing, booking, and operating sports tournament and events; including but not limited to baseball, softball, multi purpose field, and similar activities

Operational knowledge of food and beverage, sport travel tournaments, community sport programing, as well as parties, corporate events, and team building preferred

Operational knowledge of facility management concepts

Experience working with convention & visitor bureaus, regional sports commissions, and/or regional event management booking in a regional sport and/or convention center

A minimum of 7 years of management experience

Demonstrated ability to integrate work teams to achieve organizational goals

Operational knowledge of risk management, incident reporting and general safety procedures

Bachelor's degree in business management, sports management, marketing, or equivalent industry experience

TRAVEL REQUIREMENTS:

Minimal travel

WORKING CONDITIONS AND PHYSICAL DEMANDS:

Will be required to sit for extended periods of time operating a computer

Frequent night and weekend work hours

Prolonged periods of standing or walking

Outdoor and indoor sports environment

Must be able to lift 50 pounds waist high