Program Manager

About this role

Business Title:

Program Manager

Location:

Hybrid

Clearance:

Ability to obtain and maintain Public Trust

Position Summary

Definitive Innovative Solutions (DIS) is seeking a Program Manager to lead enterprise IT operations and modernization for our customers across cloud infrastructure, application development, cybersecurity, data management, identity and access management, and accessibility.

You will serve as the primary contractor point of contact for DIS and clients, ensuring clear communication, accountability, and alignment with customer priorities. This hands-on leadership role combines program management expertise with technical judgment to guide multidisciplinary teams, sustain reliable operations, and deliver secure, accessible, and cost-effective solutions

Duties and Responsibilities

Serve as the primary contractor interface with the COR and designated government stakeholders, ensuring clear communication, responsive issue resolution, and customer satisfaction.

Lead architects, engineers, developers, cybersecurity specialists, accessibility professionals, and support personnel in an integrated SecDevOps environment.

Contribute technical expertise within your area of specialization and coordinate specialists to resolve architecture, operational, security, and delivery issues.

Develop and maintain the Program Management Plan and integrated master schedule, including tasks, milestones, deliverables, staffing, dependencies, risks, and government review periods.

Manage contract execution within authorized scope, funding, and staffing levels. Coordinate proposed changes with the COR and Contracting Officer through established processes.

Direct workforce planning, hiring, onboarding, performance management, coverage, and succession planning to maintain qualified staff and uninterrupted services.

Manage program budgets, labor utilization, estimates, forecasts, invoices, and cost reconciliation. Track actual and projected expenditures by project, contract line item, accounting number, and task.

Maintain management dashboards covering delivery progress, resource utilization, financial performance, cloud consumption, and cost-optimization opportunities.

Conduct biweekly status meetings and submit monthly status reports by the fifth business day. Ensure timely agendas, meeting minutes, decisions, and action tracking.

Maintain the program risk and issue register, assign mitigation owners, escalate unresolved concerns, and coordinate government review of risk-acceptance requests.

Coordinate development sprints, infrastructure maintenance, application releases, and approved migrations while managing dependencies and protecting ongoing operations.

Ensure changes follow approved architecture, configuration-management, change-control, and release-management processes.

Integrate cybersecurity, privacy, human-centered design, Section 508 accessibility, and quality reviews into planning, development, testing, and operations.

Coordinate security assessments, authorization support, vulnerability remediation, POA&M tracking, incident-response activities, and required reporting with responsible technical leads.

Implement the Quality Control Plan, monitor agreed service levels, and drive corrective actions. Ensure verification and validation activities maintain the required independence from development.

Ensure deliverables are complete, accurate, reviewed, and submitted for government acceptance. Maintain operational documentation, technical artifacts, and performance evidence in approved repositories.

Identify opportunities for automation, shared services, process improvement, and emerging technology evaluation. Present recommendations and oversee implementation following government approval.

Manage transition-in, knowledge transfer, and transition-out activities, including transfer of documentation, assets, responsibilities, and operational knowledge.

Coordinate with our clients service providers, vendors, other contractors, and program stakeholders to resolve dependencies and support enterprise service delivery.

Manage subcontractor performance, deliverables, staffing, and contractual obligations to ensure integrated program execution.

Other duties as assigned

Required Qualifications

Bachelor's degree in information technology, computer science, or a related field, plus at least 10 years of IT experience.

Project Management Professional (PMP) certification or a comparable program/project management credential.

Demonstrated experience leading multidisciplinary teams responsible for enterprise cloud operations, application development, and modernization.

Experience managing federal IT programs, including government stakeholder engagement, contract deliverables, staffing, financial management, and performance reporting.

Experience with SecDevOps and Agile delivery, including sprint coordination, release planning, configuration management, and operational support.

Working knowledge of cloud architecture, containerized applications, APIs, identity and access management, and data services sufficient to guide technical discussions and manage delivery risks.

Working knowledge of federal cybersecurity and privacy requirements, including FISMA, the NIST Risk Management Framework, FedRAMP, and assessment and authorization processes.

Understanding of Section 508 accessibility and its integration into the system development lifecycle.

Experience developing integrated schedules, budgets, forecasts, resource plans, risk registers, and management dashboards using project and financial management tools.

Strong written and verbal communication skills, including executive briefings, technical reporting, and cross-functional issue resolution.

Ability to satisfy applicable background investigation, credentialing, training, and system-access requirements.

Preferred Qualifications

Bachelor's in Information Technology, computer science, or a related field and at least 12 years of IT experience.

Experience supporting federal civilian agency.

Familiarity with ITIL service-management practices and CMMI process-improvement approaches.

Experience establishing or transitioning multidisciplinary delivery organizations while maintaining service continuity.

Experience with cloud cost management, operational automation, and government-approved AI or emerging technology evaluations.

Why Join DIS

Our culture is the heartbeat of our success. We believe that innovation doesn't just happen, it's cultivated through curiosity, collaboration, and a shared commitment to excellence. Our team is made up of passionate professionals who thrive in a dynamic environment where ideas are valued, creativity is encouraged, and growth is a shared journey.

Innovation at the Core

We foster a culture where innovation is not just a buzzword, it's a mindset. From daily stand-ups to strategic brainstorming sessions, we create space for experimentation and bold thinking. Our teams are empowered to challenge the status quo, explore emerging technologies, and develop solutions that push boundaries and deliver real impact for our clients.

People-First Philosophy

We invest in our people because we know they are our greatest asset. Through continuous learning opportunities, mentorship programs, and cross-functional collaboration, we help our team members grow both personally and professionally. We celebrate diverse perspectives and believe that the best ideas come from inclusive, empowered teams.

Agility and Ownership

Our culture embraces agility and accountability. We encourage initiative, reward problem-solving, and support a fail-fast, learn-faster approach. Every team member is trusted to take ownership of their work and contribute meaningfully to our mission.

Collaboration Without Borders

Whether remote or in-person, we maintain a strong sense of connection and community. We use modern tools to collaborate seamlessly across teams and time zones, ensuring that innovation and communication flow freely.

Definitive Innovative Solutions, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Definitive Innovative Solutions, LLC will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another.