Member of Technical Staff, Forward Deployed

About this role

About the RoleJoin a small, senior team at an AI company building agents for industrial operations. In this customer-facing engineering role, you will deploy solutions in customer environments and bring field insights back to the product team. What You'll DoWork with customers to onboard their data, run demos and proofs of concept, and deploy the platform across industrial sites.

Build and tailor integrations with SCADA, PLCs, historians, MES, and ERP or CMMS systems.

Design clean, practical interfaces for industrial operators.

Lead workshops and training sessions to support customer adoption.

Turn customer feedback into actionable product improvements.

What We're Looking ForAt least 3 years of full-stack engineering experience, including embedding with enterprise customers and translating their needs into technical solutions.

Production experience with Go and TypeScript, and experience shipping LLM-powered and backend systems.

Hands-on experience with Docker, AWS or Azure, graph databases such as Neo4j, and data ingestion pipelines.

Familiarity with technologies including Node.js, React, Postgres, and LLM APIs.

Strong communication skills, including the ability to explain technical concepts to non-technical stakeholders.

Willingness to travel regularly to customer sites.

Compensation & BenefitsBase salary range: $180,000 to $350,000 annually. LocationOn-site in New York, New York, United States. Regular travel to customer sites is required.