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Summary
Lead end-to-end execution of the Manufacturing Services program for USA and Canada, ensuring delivery of service excellence and measurable value outcomes.
About this role
North America Procurement Lead - Maintenance & Services Chicago, Illinois (Hybrid)
In the role of M&S Procurement Lead you will Lead end-to-end execution of the Manufacturing Services program For USA and Canada, ensuring delivery of service excellence, spend consolidation, and measurable value outcomes. Act as the single point of accountability for achieving program’s commitments across CSAT, TAT, spend productivity, and value deliverables. Drive alignment between regional strategy and plant-level execution.
Job Description:
Identify & execute savings opportunities and monitor and report the savings pipeline
Ensure adoption and change management across stakeholders.
Service Excellence: Own CSAT improvement targets and ensure >95% TAT adherence.
Drive catalogue adoption and guided buying channel compliance
Drive spend transition into preferred procurement channels
Anchor the key internal & external governance meetings, focusing on the following areas: savings/productivity, escalation management, change management, key sourcing projects
Collaborate with cross-functional teams including manufacturing, engineering, and finance to align sourcing strategies with business goals.
Manage supplier relationships for strategic suppliers to ensure long-term value creation.
Build capability and provide leadership & steer to the team members to attain the annual targets.
Basic Qualifications:
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 6 years of relevant work experience in the job description
Preferred Qualifications:
12–18+ years in sourcing
Experience in MRO, and services categories.
Strong background in services delivery and transformation programs.
Proven ability to deliver savings and working capital impact.
Experience in leading high-performing teams.
Experience in food manufacturing or large engineering / automotive manufacturing organization.
Experience of dealing with aggregators is a plus.
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
Skills named in this posting
sourcing
spend consolidation
inventory optimization
payment term optimization
change management
supplier relationship management
About Infosys Limited
Infosys is a global leader in next-generation digital services and consulting.