Program Manager – Enterprise SOC Services (Secret Clearance)

About this role

Program Manager – Enterprise SOC Services (Secret Clearance)

Staff - Washington, District of Columbia

Who we are:

ShorePoint is a fast-growing, industry-recognized and award-winning cybersecurity services firm focused on high-profile, high-threat public and private sector customers who demand experience and proven security models to protect their data. We embrace a “work hard, play hard” mentality and celebrate individual and company successes. We are passionate about our mission and going above and beyond to deliver for our customers, while fostering an environment that supports creativity, accountability, mission success, critical thinking and a desire to give back to our community.

The Perks:

As recognized members of the Cyber Elite, we work together in partnership to defend our nation’s critical infrastructure while building meaningful and exciting career development opportunities in a culture tailored to the individual’s technical and professional growth. We are committed to the belief that our team members do their best work when they are happy and well cared for. In support of this philosophy, we offer a comprehensive benefits package, major carriers for healthcare providers. Highlighted benefits include 144 hours of PTO, 11 holidays, 85% of insurance premiums covered, a 401(k), continuing education, certification maintenance and reimbursement and more.

Who we’re looking for:

We are seeking a Program Manager – Enterprise SOC Services (Secret Clearance) to oversee the operational management of enterprise-level cybersecurity programs. This individual will play a critical role in leading strategic SOC consolidation, driving continuous improvement initiatives, and ensuring the effective execution of enterprise cybersecurity efforts. The Program Manager – Enterprise SOC Services position requires strong leadership, executive-level communication, and the ability to coordinate across multiple SOC-related initiatives. This is a unique opportunity to shape the growth, development and culture of an exciting and fast-growing company in the cybersecurity market.

What you’ll be doing:

• Serve as the single accountable program leader. Hold authority to direct task order leads and ensure each has sufficient qualified staff, both in numbers and qualifications.
• Develop and maintain the enterprise Program Management Plan, integrated schedules, cost analyses, Risk Register and Issues Log. Lead periodic risk and issue reviews with the customer.
• Lead monthly Program Management Reviews with government leads, the COR and task order leads. Deliver the corresponding Monthly Management Reports.
• Own all weekly, monthly and quarterly status reporting across the task orders, plus meeting summaries and responses to ad hoc data calls.
• Direct bi-weekly SOC Performance and Investment Metrics briefings and quarterly written reports.
• Oversee a centralized cybersecurity intake process for all service requests. Responsibilities include triage, routing, backlog and trend reporting, and requirements gathering with customer stakeholders.
• Develop the SOC Communications Plan. Act as executive-level communicator to senior government leadership during significant incidents.
• Serve as the primary point of contact for executive-level government leadership, ensuring consistent communication and program transparency.
• Manage collaboration, coordination, and performance across multiple SOC initiatives.
• Drive strategic SOC consolidation efforts to unify operations and optimize enterprise-wide cybersecurity.
• Oversee the implementation of continuous improvement practices to enhance SOC readiness and resilience.
• Direct subordinate managers and experienced specialists in the execution of tactical and operational plans.
• Contribute to the development of strategy and operational direction for enterprise cybersecurity.
• Communicate short- and long-term operational direction to diverse stakeholders, ensuring effective alignment and execution.

What you need to know:

• Experience leading a program of roughly 50 to 60 personnel spanning 24x7x365 operations, threat hunting and intelligence, including subordinate key personnel.
• Experience with shared-services or managed-services delivery models, including service catalogs, SLAs, cost recovery and charge-back.
• Experience with federal contract management, including COR relationships, transitions, option-period planning and deliverable acceptance processes.
• Familiarity with federal cybersecurity requirements: FISMA, NIST SP 800-53, the NIST Cybersecurity Framework, OMB M-21-31 and CISA incident reporting.
• Experience producing executive dashboards and metrics-driven investment recommendations.
• Expertise in program and operational management within complex cybersecurity environments.
• Experience leading strategic consolidation initiatives and driving enterprise-level improvements.
• Strong executive communication skills to interface with senior leadership and stakeholders

Must have’s:

• Bachelor’s degree or 3+ additional years of relevant experience in lieu of degree.
• 10+ years of relevant experience.
• Project Management Professional certification (PMP) or equivalent plus eight (8) years of cybersecurity experience OR ten (10) years of documented cybersecurity project management experience.
• Proven ability to analyze complex requirements and translate them into clear, actionable tasks and processes through critical thinking
• Applicants must hold and maintain an active Secret clearance.

Beneficial to have:

• Hold one or more of the following active certifications: Information Technology Infrastructure Library (ITIL) 4, Certified Information Systems Security Professional (CISSP) or Certified Information Security Manager (CISM).
• ServiceNow experience
• Prior experience consolidating multiple SOCs or onboarding new organizations into an enterprise SOC.

Where it’s done:

• Onsite (Washington, DC).