General Manager - Eger Healthcare & Rehabilitation

About this role

General Manager - Eger Healthcare & Rehabilitation

Job Description

If you're a culinary leader who loves being in the kitchen, mentoring teams, creating great food, and building meaningful relationships with residents, this could be the opportunity for you.

At Aramark SeniorLIFE+, we believe dining is about more than meals. It's about comfort, connection, hospitality, and creating moments that brighten someone's day. Our teams have the privilege of serving seniors across independent living, assisted living, skilled nursing, rehabilitation, and memory care communities, helping residents feel cared for through every dining experience.

We're looking for a General Manager to lead dining services for our partnership with ArchCare Carmel Richmond in Staten Island, NY, supporting approximately 300 residents across the communities. This is a highly visible leadership role responsible for leading a complex healthcare dining operation while supporting a recent account transition and building a culture centered on hospitality, accountability, and service excellence. Unlike many traditional General Manager roles, this position is highly focused on the culinary and resident experience. We're seeking a leader who enjoys being actively engaged with the food, visible with the team, and present with residents.

In this role, you'll lead all aspects of the dining program, including culinary execution, food quality, resident satisfaction, team development, financial performance, compliance, and client relationships. You'll partner closely with residents, families, clinical teams, and community leadership while ensuring the operation remains survey-ready, financially sound, and focused on delivering exceptional dining experiences every day.

Success in this role requires strong food service leadership experience, a passion for serving seniors, and the ability to build meaningful relationships with residents, families, clients, and team members. Experience within senior living, healthcare, long-term care, rehabilitation, hospitality, or other high-volume foodservice environments is highly valued. If you believe great food and genuine hospitality can make a difference in someone's quality of life, we'd like to meet you.

Compensation Data

COMPENSATION: The Salaried rate for this position is $90,000 to $100,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

• Operational Leadership
• Lead all aspects of the dining services operation, including culinary execution, food quality, resident satisfaction, financial performance, and client partnership.
• Provide hands-on leadership for food production, menu execution, recipe compliance, presentation standards, and hospitality programs that create an exceptional resident dining experience.
• Maintain a visible presence throughout the kitchen and dining areas, actively supporting daily operations and continuously enhancing the resident experience.

Client & Resident Relationship Management

• Serve as the primary liaison for client leadership while building strong relationships with residents, families, clinical teams, and community stakeholders.
• Partner with residents and community leadership to identify opportunities that enhance satisfaction, elevate service, and improve the overall dining experience.

Financial Management

• Manage budgets, labor, purchasing, inventory, food costs, and operational resources to achieve financial and operational goals.
• Balance financial stewardship with a commitment to delivering exceptional food quality, hospitality, and resident satisfaction.

Compliance, Regulatory & Safety Leadership

• Ensure compliance with all food safety, sanitation, infection prevention, regulatory, and company standards while maintaining ongoing survey readiness.
• Drive a culture of safety, accountability, and continuous improvement throughout the dining services operation.

Leadership & Team Development

• Build, coach, and develop a high-performing team of managers, chefs, cooks, and dining staff while fostering a culture of engagement, accountability, and service excellence.
• Recruit, train, retain, and develop team members, creating opportunities for professional growth and succession planning.

Healthcare Dining Leadership

• Ensure dining programs meet the needs of skilled nursing, long-term care, rehabilitation, memory care, and other resident populations, including therapeutic and specialized diets.
• Partner with culinary and operational leadership to introduce menu innovations, special events, seasonal offerings, and programs that enhance resident satisfaction.
• Champion a hospitality-focused dining culture that delivers exceptional experiences for residents, families, and guests every day.

Qualifications

In order to be prepared for this leadership role, qualified candidates will possess:

• Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
• The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
• Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
• Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
• Meaningful experience in service industry, contract services, or hospitality environment.
• Proven ability leading through other managers.
• Experience in creating and managing a department budget, financial controls and analysis.
• Experience crafting product sales strategies and implementing operational programs and initiatives.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).