General Manager

About this role

The Media Theatre, a non-profit 501c3, is seeking candidates for the full time position of General Manager to serve as a senior operations and business leader. This is a high-impact role that works closely with the Executive Artistic Director to keep the business side of a working nonprofit theatre running smoothly, so our artistic team can focus on what happens on stage.

What You'll Do..

Financial Management

• Partner with the Executive Artistic Director and Board committees to manage the annual budget, track cash flow, and report on financial performance
• Maintain accurate financial records in QuickBooks, oversee payroll for all staff, and manage vendor and account relationships (banking, utilities, insurance, and other core services)
• Track invoices, bills, and deposits, and ensure the organization's finances stay compliant with all applicable regulations and internal policies

Front of House & Audience Operations

• Work with the Box Office team in place in supervising front-of-house staff, including box office, concessions, house management, and volunteer ushers
• Own the ticketing and patron database systems, and shape ticketing policy, subscription offerings, and audience development strategy

Leadership & Day-to-Day Operations

• Attend regular staff meetings and serve as a go-to resource for staff questions and support regarding reports
• Oversee reimbursements and departmental expense tracking in collaboration with the Technical Director
• Be a visible, on-site presence and a reliable point of contact for the team, generally 5 days per week up to 40 hours at daytime hours, and some nights and weekends may occur to oversee specific events as assigned.
• Step into front-of-house roles as needed to cover gaps, and help ensure the building is properly secured at the end of the day

What We're Looking For

• Experience in nonprofit or arts administration, financial management, or front-of-house/operations leadership a plus
• Experience working with Quickbooks and Financial Reporting required
• Comfort working across multiple functions — finance and customer-facing operations
• Strong organizational skills and the flexibility to adapt
• A collaborative mindset and genuine enthusiasm for supporting live theatre

Compensation & Details

• Salary: $50,000 - $52,000 annually
• Schedule: Full-time, weekday mornings & afternoons, with some evening/weekend availability around productions and events
• Location: 104 East State Street, Media, PA

How To Apply

To apply, please send a resume and cover letter to Christian Ryan, Executive Artistic Director at [email removed]. The deadline to submit is Oct 30. Anticipated start date is prior to the close of 2026.