General Manager

About this role

Overview We are a family dentistry practice looking for an experienced, General Manager to be part of our team. The General Manager is responsible for the day-to-day functions of the dental office, as well as the management of staff members. Must have strong leadership abilities to help guide the growth and success of our practice. Must lead by example with compassion, have a high-level work ethic and extensive knowledge of dentistry.

Must be highly competent in managing all business aspects of a dental office. We are looking for someone who can lead our team and help us grow and fulfill the vision for the practice. Our focus is providing excellent service to our patients.

If you have a positive attitude, excellent verbal skills, practice management experience and enjoy helping people receive great comprehensive dental care, please submit your resume to Michael at [email removed]

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Lead by example and coach team to provide exceptional patient experiences

Create, establish and manage internal office protocols and procedures to ensure office efficiency

Evaluate and review office production and procedures to develop new ways to improve efficiency with office operations, patient retention, and profitability

Oversee timely processing of insurance claims

Oversee collections and accounts receivable

Schedule team members to ensure adequate shift coverage and facilitate requests for time off

Serve as opening/closing manager

Assist in the interviewing, on-boarding and training of new hires

Communicate with office team regularly to ensure they have the information, tools, and support needed to perform their jobs effectively and successfully

Lead staff trainings

Complete administrative tasks, such as bank deposits, revenue posting payroll and invoice processing

Ensure execution of operational standards, including compliance with the office policies, procedures, and government regulations

Organize and oversee supply purchases and operations expenses

Take responsibility for the appearance and functionality of the office

Ensure maintenance of records in compliance with privacy and security regulations and maintain facilities and equipment in accordance with OSHA standards

Oversee infection control program to ensure compliance with policies and procedures including staff training, data collection, maintenance of logs and documentation

Other duties as required

QUALIFICATIONS:

High School Diploma or equivalent required. Additional education in Health Care Administration preferred

2 years of dental office management or supervisory experience required

Compassionate, friendly and caring individual

Prior experience with dental management software – Eaglesoft preferred

Strong knowledge of dental billing and insurance protocols

Knowledge of dental terminology, procedures and diagnosis

KEY COMPETENCIES

Excellent customer service and leadership skills

Ability to plan and prioritize duties

Confidentiality

Strong organizational skills

Proficient computer skills (i.e. Windows, Microsoft Office Suite)

Who We Are Smile America Partners is the nation's leading in-school dental program founded almost two decades ago by two moms, who happen to also be dentists. The founders saw a tremendous need among underserved school aged children who did not have easy access to dental care and who often suffered from poor oral hygiene, tooth decay, pain and associated medical problems. Knowing that many parents could not take their children to the dentist due to issues including time off from work and transportation challenges, they sought to bring the care to the need. Today, through its dental partners, Smile America Partners provides preventive and restorative care to approximately 500,000 children per year.

Tooth decay is the most common, and preventable disease among children, more common than asthma. In fact, each year, over 51 million school hours are lost due to oral health related issues.

Smile America Partners affiliates with state licensed dentists, hygienists and assistants who use state-of-the-art portable equipment to provide all services onsite, directly in the school or in a self-contained mobile dental facility on site at the school. If portable equipment is used, classrooms, auditoriums or other school venues are literally transformed into fully functional dental offices for the day. Our expertise, obtained through years of experience bringing mobile dental care to schools, as well as through our highly qualified staff, enables us to bring exceptional care with minimal disruption to the normal school routine.

Smile America Partners is currently active in 20 states and has ongoing strategic partnerships with over 8,000 school districts, including 21 of the 25 largest school districts in the country.

Given the ongoing lack of access for many underserved children across the country, our services are in great demand and we are always looking for caring, compassionate professionals to join our team and play their part in making a difference in the lives of today's underserved children.

Rewarding Work. Competitive Compensation. Smile America Partners.

Smile America Partners is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.