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About this role
Senior Project Manager
New York, New York
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Overview
The Senior Project Manager is responsible for leading the end-to-end delivery of complex digital and enterprise SaaS implementations for Radancy customers. This role will manage implementations across the Radancy Talent Acquisition Cloud, including Career Sites, CRM, Events, and Screening & Scheduling, from discovery and planning through configuration, integration, testing and launch.
Working closely with customers and cross-functional teams including Product, Product Engineering, Solutions Architecture, UX, Content and QA, the Senior Project Manager will provide strong leadership across multiple concurrent implementations, ensuring projects are delivered on time, within scope and to agreed quality standards.
The ideal candidate will have proven experience leading enterprise SaaS implementations, involving complex digital platforms, integrations and multiple stakeholders. They will bring strong project management discipline, excellent customer-facing communication and the ability to navigate technical complexity and changing priorities.
What does a great Senior Project Manager do?
Project Ownership & Delivery
- Lead end-to-end implementations across the Radancy Talent Acquisition Cloud, including Career Sites, CRM, Events, and Screening & Scheduling.
- Manage multiple complex enterprise projects and workstreams, overseeing scope, timelines, budgets, resources, dependencies and deliverables.
- Lead projects through discovery, requirements, solution design, configuration, integration, QA, UAT and launch.
- Develop and maintain project plans, estimates, SOWs, timelines and RAID logs.
- Establish clear project governance, ownership and accountability across internal and customer teams.
- Proactively manage risks, issues and dependencies that could impact delivery.
- Ensure projects are successfully launched and transitioned into ongoing support.
Digital & Technical Delivery
- Partner with Product, Product Engineering, Solutions Architecture, UX, QA and Content to deliver complex digital and SaaS implementations.
- Manage integrations with enterprise HR and talent technology ecosystems, including ATS, HRIS, APIs, data feeds and third-party platforms.
- Ensure requirements and technical dependencies are understood, documented and translated into clear delivery plans.
- Lead customers and project teams through technical discovery, testing, UAT, defect resolution and launch readiness.
- Maintain a strong understanding of Radancy’s platform and products to confidently manage implementation discussions and dependencies.
Customer & Stakeholder Management
- Act as a senior point of contact for customers throughout implementation, building strong relationships with project sponsors, technical stakeholders and operational teams.
- Communicate project status, risks, dependencies and decisions clearly and proactively.
- Lead customer status meetings, workshops and implementation reviews.
- Manage challenging conversations around scope, priorities, timelines and change while maintaining strong customer relationships.
Risk, Quality & Optimization
- Identify project risks early and establish clear mitigation and escalation plans.
- Ensure adherence to quality, accessibility, usability and web standards.
- Manage project budgets, scope and timelines, taking corrective action where required.
- Manage scope changes through appropriate change-control processes.
- Identify opportunities to improve implementation processes, tools and ways of working.
- Support and mentor other Project Managers where appropriate.
Qualifications
- 7+ years of project management experience, with significant experience delivering digital technology and SaaS implementations.
- Proven experience leading complex enterprise SaaS implementations is required.
- Experience managing customer-facing technology projects involving integrations, multiple workstreams and enterprise stakeholders.
- Experience managing the full implementation lifecycle from discovery through testing, UAT and launch.
- Strong understanding of project governance, risk management, change control and project documentation.
- Experience working closely with Product, Product Engineering and technical delivery teams.
- Strong commercial awareness, including managing scope, budgets, estimates and SOWs.
- Excellent customer-facing communication, organizational and problem-solving skills.
- Experience in HR technology, talent acquisition technology or recruitment technology is advantageous.
Company Values: At Radancy, we are dedicated to the core values that guide our work and culture:
- Innovative SpiritInnovation leads the way. We have a rich history of developing and delivering what’s new and next while valuing every voice on our team. Together, we’re shaping the future and leading the industry forward.
- Rewarding ImpactWork that matters. We strengthen organizations with transformative software that connects people around the world to meaningful careers. This work makes a difference in people’s lives and inspires our team to advance technology with purpose.
- Performance DrivenSuccess drives results. We use data and insights to inform strategy and maximize performance for our customers, all backed by our global teams committed to exceeding expectations with unmatched expertise and support.
- Supportive TeamsCollaboration is our backbone. We foster an environment that inspires our team members to deliver industry-defining technology. We empower our teams to learn from each other, grow their skills and create positive change in their work and communities.
Location: This role is in our New York Office 3 days a week.
Our Benefits:
At Radancy, we’re transforming talent acquisition with innovative SaaS solutions that deliver measurable impact for our customers and our people. As the global leader in talent technology, we offer a forward-thinking benefits package designed to accelerate your career, enhance your well-being and support your financial future. Our offerings include:
- Comprehensive medical coverage, with dental, vision and life insurance
- Competitive 401(k) plan with employer matching
- Unlimited flexible time off (FTO)
- World-class training that keeps you at the forefront of innovation
Salary Range: USD $85,000 – $95,000/Yr.
\*The above range is based on a wide array of factors unique to each candidate including, but not limited to, skill set, years and depth of experience, certifications and specific office location.
Radancy is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We actively work to create an inclusive environment where all of our employees can thrive. If you require any accommodations during the application process, please reach out to us at [email removed] , and we will work with you to meet your needs.