Technical Program Manager, Tech and Product - USDS San Jose Regular R&D Job ID: A56450

About this role

Technical Program Manager, Tech and Product - USDS

San JoseRegularR&DJob ID: A56450

Responsibilities

About the team Our team plays a crucial role in ensuring the company’s success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you’ll be part of a team that’s developing new solutions to new challenges. It’s working fast, at scale, and we’re making a difference. We are looking for talents to join us on this exciting journey! Responsibilities We are seeking a Technical Program Manager to join our Tech and Product PMO team based in San Jose. You'll drive the end-to-end tasks that keep the systems behind TikTok running and work with various team members to deliver best user experiences and highest-standard user privacy. As a TPM, you’ll be the bridge between various teams and drive collaboration tasks across teams.

• Work closely with global cross-functional teams from Product, Engineering, and Sales in the US and mandarin-speaking countries to drive the end-to-end delivery of new products, services, and/or features to market.
• Manage a variety of complex, cross-functional programs and lead all aspects of assigned programs delivery.
• Create and maintain the Roadmap for the teams by working with the respective Tech and Product leaders.
• Define the way of driving the programs and constantly find ways to improve the process in a data-driven manner.
• Prepare the project schedule, define the milestones, and be the owner of the collaboration process and tools.
• Track and report progress, identify and mitigate risks, and remove blockers.
• Ensure products and applications release to market smoothly.
• Mentor and help develop the team.

Qualifications

Minimum Qualifications

• Must have a technical educational background, such as a Bachelor's or Master’s degree in Computer Science, Engineering, Information Technology, Information Systems, or a related field.
• 3 years of relevant work experience in project/program management or software development leadership.
• Must have at least 1 year of experience in each of the following: Leading Agile development processes, managing software development projects, including building development processes and coordinating release schedules, or creating and maintaining software development roadmaps for engineering teams.
• Managing stakeholder relationships and gathering feedback to build programs that support customer revenue, growth, and retention.
• Planning and executing projects using both Agile and Waterfall methodologies. Preferred Qualifications
• Excellent cross-functional communication and collaboration skills.
• Experience operating in fast-paced environments and managing multiple priorities across time zones.
• Passion for problem-solving, process optimization, and delivering results in a data-driven and iterative way.
• Growth mindset with a willingness to take initiative and adapt in a constantly evolving environment.

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $156800 - $403200 annually.​

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.​

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).​

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.​

For Los Angeles County (unincorporated) Candidates:​

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:​

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;​
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and​
3. Exercising sound judgment.​

About USDS

TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale.​

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On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.​