Manager, Software Engineering - Agentic Assurance Platform

About this role

Manager, Software Engineering - Agentic Assurance Platform

Work type: Full time · Department: Software Development - 540 · Workplace: Remote · USD 195,000-275,000 / year

San Francisco, California, United States; Los Angeles, California, United States; Denver, Colorado, United States; Austin, Texas, United States; Chicago, Illinois, United States; New York, United States; Seattle, Washington, United States

• Manage, coach, and develop the engineers on the Agentic Assurance Platform team: clear expectations, honest feedback, real career growth.
• Hire senior talent in a competitive market, and own candidate experience that top-tier passive candidates say yes to: tight loops, prepared interviewers, fast decisions.
• Build a culture of ownership and craft, where engineers build for their users, measure what they ship, and use the agentic tools they build.
• 8+ years in software engineering, including meaningful hands-on years building backend, distributed, data, or platform systems, and 3+ years managing engineers.
• Experience leading a platform, infrastructure, or developer-experience team whose customers are internal engineers, with a track record of driving measurable adoption. Experience building evaluation, testing, or reliability infrastructure as a shared platform is a strong plus.
• Working fluency in modern AI systems and how to evaluate them: LLM APIs and agents, tool calling with MCP or similar protocols, simulation, LLM-as-judge and its failure modes, tracing and telemetry. Enough depth to hold a technical bar in design reviews; you don't need to be a researcher.
• Statistical judgment: comfortable with sampling, confidence intervals, and comparing a candidate against what's live, and able to explain why 30 passing runs isn't proof.
• Systems thinking across boundaries: you've debugged failures that span services, third-party APIs, data pipelines, and configuration, and you know most production failures happen at the seams.
• Data-driven delivery management: you've used DORA metrics or equivalent to find and fix real bottlenecks, and you understand flow.
• Operational and security mindset: you've owned production services, run incident response, and treat auditability and the privacy of customer conversations as design requirements.
• Demonstrated success hiring and retaining senior engineers.
• Direct, calibrated communication with engineers and executives alike: honest characterization over spin, risks surfaced early, and clarity about what is known and what isn't.
• High ownership in ambiguous, fast-moving territory.
• A plus: experience with voice or conversational AI, telephony or contact-center systems, or regulated industries such as healthcare or financial services.
• Base Salary: $195,000-$275,000\*
• Variable Compensation: Bonus and/or commission eligibility, where applicable.
• Equity: All employees are invited to share in Invoca's success through our stock option program.
• Day-One Health Benefits - Medical, dental, and vision coverage begins on your first day of employment for U.S.-based teammates.
• Mental Wellbeing - Access to mental wellbeing support and an Employee Assistance Program (EAP).
• Wellness Subsidy - Reimbursement that can be applied toward gym memberships, fitness classes, and more.
• Recognition Programs - We celebrate great work through company-wide and team recognition programs, including President's Club and quarterly and departmental awards recognizing innovation, execution, and customer impact.
• InVacation (Sabbatical) - As a thank-you to our long-term team members, we offer a sabbatical after seven years of service.

Preferred Location \*

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