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Lead complex, cross-functional technology and operational process projects to enhance partner experience and deliver measurable business outcomes.
Be inspired every day. We’re perfectionists. Idealists. Inventors. Forever tinkering with products and processes, always on the lookout for a better way. A job at Apple is one that requires a lot of you, but it’s also one that rewards forward-thinking and hard work. None of us here at Apple would have it any other way.
Our BPR (Business Process Re-engineering) team delivers scalable solutions that help our users execute their work efficiently and deliver outstanding results across the Channel Sales organization (and beyond). What fuels us is developing customer-centric processes and technology solutions for our internal customers. We view inclusion and diversity as critical for innovation. That’s because we lead ambitious projects, the ones that benefit from different perspectives to drive innovation. We convert ambiguity and uncertainty into order, and we know how to execute big projects successfully.
Description We are looking for an outstanding, multi-skilled Project Manager with a demonstrable record of leading complex projects from concept through implementation. As a Project Manager for the US Channel Sales BPR team, you will be the prime mover of your projects end to end. You’ll connect the dots, build trust and understanding between groups, and orchestrate the multitude of activities needed to make your projects successful. This role will draw upon your experience managing medium-to-large, global technical projects that interweave complex data, multiple systems and functional teams. The ideal candidate brings experience in B2B business operations processes, CRM systems, and Enterprise sales lifecycles. You will work cross-functionally with Sales, AI, and technical teams to enhance the partner experience while ensuring measurable business outcomes.
Comfort with a fast-paced and at times ambiguous environment is a must. We’re looking for an excellent project leader, a deep problem solver, a relationship builder, a superb communicator, an innovator. If this sounds like you, we’d love to talk with you.
Minimum Qualifications Typically requires 7+ years experience in Project Management or related experience Experience owning medium (6-8 month) to large (8-12+ month) cross-functional technology and operational process projects Ability to interact with and effectively communicate with a wide range of technical and business teams, and naturally adjusts communications and messaging for the intended audience Familiarity with B2B sales lifecycle (opportunity / lead / pipeline management) and CRM systems Experience working with transactional data and core data (aka master data) systems Relationship-builder; viewed as a trusted advisor Able to develop options and broker decisions across diverse teams/stakeholders with competing interests Understands systems implementation; comfort working with both waterfall and agile development methodologies Quick learner, able to mobilize quickly and transition into in-flight projects without impacting the business Curious, eager to understand the business processes and systems that are relevant to a project Consistently challenges the status quo to propose new and innovative solutions Bachelor’s degree or equivalent experience
Preferred Qualifications Experience leveraging Design Thinking methodology a plus Experience working with AI tools or leading AI adoption initiatives in business workflows Experience with CRM (Customer Relationship Management) software a plus Analytical, able to investigate data, business or systems problems to expose root causes and identify solution options Advanced degree a plus
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