Founding Product Designer

About this role

About the RoleJoin an early-stage insurtech company as its first product designer, shaping an AI-enabled claims operations platform. You will turn complex claims workflows into clear, data-informed experiences for daily users and leadership teams. What You'll DoOwn customer-facing experiences, from claims workspaces used by adjusters to dashboards for team leads and executives.

Research how people use the product through behavioral data, heat maps, discovery calls, and direct observation, then use findings to guide improvements.

Partner with product leadership and engineering to translate customer problems into workflows and implementation-ready designs.

Design interactions that help users understand what AI agents did, why they did it, what information they used, and where they are uncertain.

Lead product design from discovery through delivery as the platform evolves into an enterprise-grade experience.

Establish design principles and a design system, use AI tools to prototype, and assess whether changes help users work more efficiently.

What We're Looking ForFive to eight years of product design experience, including early-stage startup experience as a founding designer or first design hire.

A portfolio demonstrating UX-led design for complex, technical software and operational workflows.

Experience combining user research and product analytics, such as behavioral data and heat maps, to improve workflows.

Hands-on experience prototyping with AI coding tools such as Claude or Lovable.

Experience designing AI or human-in-the-loop workflows is valued, as is background in insurance, claims, healthcare, or another compliance-heavy domain.

U.S. work authorization is required. Visa transfers are accepted, but new visa sponsorship is not available.

Compensation & BenefitsBase salary is $170,000 to $220,000 annually. Visa transfers are accepted; new visa sponsorship is not available. LocationOn-site, five days a week in New York, New York.