Senior Product Manager, SMB Platform

About this role

About the RoleJoin a product team building a financial platform for small businesses. You will lead customer-facing experiences across onboarding, business workflows, integrations, and AI, helping customers manage everyday financial work more easily. What You'll DoOwn the roadmap for customer-facing AI features, applying automation and LLM-driven workflows to customer needs while balancing usefulness, accuracy, privacy, and risk.

Improve the customer journey from signup through activation and ongoing engagement.

Build business tools for invoicing, workflow automation, reminders, reconciliation, and other daily financial operations.

Set strategy for partner integrations and APIs across accounting, payments, payroll, and business software.

Run experiments across onboarding, activation, adoption, and retention, using metrics to guide decisions and scale successful improvements.

Partner with Engineering, Design, Data, Risk, Compliance, and go-to-market teams to deliver products.

What We're Looking For5 or more years of product management experience, ideally in fintech, small-business financial products, or another data-driven product environment.

Familiarity with modern discovery channels, including SEO, AEO and LLM-driven search, organic, affiliate, and content.

A bachelor's degree; an advanced degree or relevant analytical or technical background is preferred.

Experience using experimentation and metrics to inform product decisions, and comfort collaborating across disciplines.

Compensation & BenefitsBase salary: $160,000 to $200,000 annually. Visa sponsorship is not available. LocationHybrid in New York City, with 2 to 3 days onsite each week.