$70K to $85K a year as published by the employer
Applications are completed on the employer's own site.
Lead hotel turnarounds by improving guest scores, operational standards, and financial performance.
Job Details: Job Location: HOT000 - Corporate Office - Richmond, VA, Salary Range: $70000.00 - $85000.00Salary/year, Shamin Hotels | Richmond, VA & Mid-Atlantic | Full-Time
You’re the GM they call when a hotel needs a turnaround.
You know the feeling. You walk into a hotel and within an hour you know what’s working and what’s not. The team is tired and the QA scores are slipping. The guest comments say what everyone already knows.
And you know exactly what to do about it.
If that sounds like you, we want to talk.
The role
Shamin Hotels is Virginia’s largest hotel management company, with 85+ hotels across Hilton, Marriott, Hyatt, and IHG. When one of our hotels goes through a big moment, we send in our Corporate Transition GM. That could be a new acquisition, a brand conversion, a PIP, or a leadership gap.
You’ll step in, steady the ship, and raise the bar. That means guest scores, cleanliness, brand standards, and the bottom line. Then you’ll leave behind a team that’s stronger and more confident than the one you found.
This is not a contract or task force gig. You’re a full-time, permanent Shamin Associate with full benefits and a real career path. The hotels change, but your seat on our team doesn’t.
What you’ll do
Make an impact fast. Assess each hotel and build a 30/60/90-day plan people can actually follow. Win the inspection. Lead hotels to QA readiness and passing scores across our brand families. Move the guest scores. Coach front-line teams until service becomes a habit. Grow people. Hire, train, and mentor. Your legacy is the leaders you leave behind. Own the numbers. Manage revenue, payroll, and expenses like the hotel is your own. Shape the company. Between assignments, work directly with our COO and VP of Operations on projects that move all of Shamin forward.
Qualifications: What you bring
Hilton and Marriott experience (required). You know their standards, systems, and QA inside and out. Hyatt or IHG experience is a bonus. 2+ years as a General Manager, ideally in select service. A track record of turnarounds: scores you raised, teams you rebuilt, results you can point to. Strong financial skills and comfort with a P&L. Flexibility to travel and work varied schedules, including some weekends. A valid driver’s license.
Why Shamin
We’re a family-owned company with deep Virginia roots, and we live by our TOP Culture: Team Up, Own It, and Passionately Serve. You’ll get the variety of a consultant with the stability and support of a company that invests in its people.
What we offer: a bonus program, 401(k) matching, paid time off, hotel discounts, and life, disability, and dental insurance.
Ready for your next challenge?
If you’ve ever been the GM who turned a hotel around and thought, “I could do this again and again,” this is your role.
Apply today. Your next turnaround is waiting.
and 1 more
Shamin Hotels is the largest hotel owner and operator in Virginia.