General Manager - CSG

About this role

Your MandateAs General Manager, you’re not just managing a market—you’re running a business. Covering your market(s) (typically one, occasionally two), you’ll oversee the entire investment lifecycle from renovation through turn, ensuring every dollar delivers outsized yield. This is a hands-on, in-market role: roughly 75% of your time is spent in the field—scoping homes, performing QCs, and leading training and audits—with the remaining 25% behind a desk on reporting, coordination, and admin work. You are the fund’s eyes and ears in your market(s). You’ll personally assess and scope homes, solve construction and operational problems in real-time, and drive performance across cost, quality, and speed. You’ll be trusted to make the financial calls, build the right teams, and keep your market(s) lean and profitable. Your Responsibilities🏗️ Production & ExecutionOwn all turn, maintenance and property operations across your market(s), balancing asset performance with resident experience Personally scope homes accurately, identify repair needs and appropriate solutions, and drive daily progress Conduct hands-on QCs in the field to confirm work meets quality and compliance standards Eliminate backlogs with urgency and discipline Ensure timely, high-quality completions aligned with HUD/HQS standards Evaluate and solve complex construction problems using a strong working knowledge of residential building practices, systems, materials, and repair methods Drive efficient maintenance operations across occupied homes, balancing responsiveness, quality, resident experience, and cost Lead in-field training and audits for employees as well as vendor crews to maintain consistent quality and standards

📈 Financials & YieldMaximize NOI on every home in your market(s) Balance cost, quality, and time to deliver yield Monitor and improve overhead and margin performance Operate within overhead targets and manage vendor spend with precision Make sound repair-vs-replace decisions by balancing immediate cost, asset condition, useful life, and long-term return

📊 Strategic ManagementUse data to inform day-to-day decisions across projects, vendors, and team deployment Collaborate with centralized teams and your Regional General Manager on priorities and escalations Ensure your market(s) perform as a lean, self-contained business unit

🙌 Team & Partner LeadershipLead and empower local teams, vendor crews, and market partners Identify gaps and build the bench with capable, reliable talent Set expectations, hold the line, and build a culture of ownership

Performance MetricsCost-to-complete accuracy Cycle time and backlog elimination Margin & yield performance Quality outcomes and tenant satisfaction Field execution quality across scopes, QCs, and audits

What You BringStrong working knowledge of residential construction practices, renovation, and repair; able to independently assess conditions, develop or challenge scopes, and evaluate workmanship Working familiarity with major residential mechanical systems—including HVAC, plumbing, and electrical—and the judgment to know when specialty expertise is required Experience with residential property management, maintenance operations and occupied-home service delivery is strongly preferred Strong financial and business acumen, with the ability to make practical cost/quality/speed and repair-vs.-replace decisions Proven ability to lead, motivate, and hold accountable employees, contractors, and vendor partners High ownership mentality with the initiative to identify problems, make decisions, and drive them through resolution Comfortable spending the majority of your week on-site—scoping, inspecting, training, and auditing work in person

What ‘Excellent’ Looks LikeYou treat your market(s) like it’s your business You’re respected by contractors, trusted by partners, and leaned on by the fund You solve problems on the ground and think 3 steps ahead You consistently deliver quality, speed, and profitability You build strong teams and develop future leaders You influence market-level strategy by setting a gold standard in operations

Compensation & BenefitsCompetitive base salary + substantial quarterly bonus tied to financial performance Gas stipend Health & dental coverage PTO 401K + Roth 401K options

Ready to run the show?If you’re a hands-on operator with strong financial acumen, a bias for action, and a drive to own outcomes in the field, the General Manager role at SFR3 might be your next big opportunity. Apply now to lead your market and help shape the future of real estate investment.