General Manager - Window World of Youngstown

About this role

Benefits:

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k) matching

Bonus based on performance

Company car

Company parties

Competitive salary

Dental insurance

Employee discounts

General Manager – Youngstown Window World Penn-Ohio | Full-Time

Window World Penn-Ohio is looking for an experienced, motivated General Manager to oversee our Youngstown location. This leadership role is responsible for the overall performance of both locations, including operations, team development, customer satisfaction and profitability.

We are looking for a hands-on leader who can develop strong teams, hold employees accountable, improve processes and ensure both locations consistently meet company expectations.

What We Offer

Competitive Salary

Performance Bonus Available

Company vehicle, phone, and gas/maintenance card

Paid Time Off (PTO)

Paid Holidays

401K matching

Health, Dental & Vision Insurance

Supplemental Insurance Options

Training & Development Opportunities

Annual Family Picnics & Company Parties

Biannual Out-of-Town Window World Family Reunion

Key Responsibilities

Oversee daily operations of the Cleveland and Akron locations

Lead, coach and develop managers and team members

Monitor sales, operational and financial performance

Establish expectations and hold departments accountable to company KPIs

Ensure efficient communication between sales, installation, service and office teams

Monitor installation, production and service performance

Resolve escalated customer concerns professionally and promptly

Identify opportunities to improve efficiency, profitability and customer experience

Ensure company policies, procedures and standards are consistently followed

Help with the hiring process alongside Human Resources

Resolve inter office issues and performance standards

Qualifications

Previous management or leadership experience required

Multi-location management experience preferred

Home improvement, construction or service-industry experience is a plus

Strong leadership, communication and problem-solving skills

Ability to manage multiple departments and priorities

Comfortable analyzing performance metrics and holding teams accountable

Valid driver's license and ability to travel between Cleveland and Akron

Our Core Values Responsible. Exceed. System Driven. Positive. Empathetic. Customer Focused. Team Player.

If you're a strong leader who enjoys developing people, improving operations and driving results, we'd love to hear from you!

Apply today to join the Window World Penn-Ohio team!

Window World Penn-Ohio is an Equal Opportunity Employer.

#WindowWorldHP