Staff / Principal Product Manager

About this role

Careers / Product

Staff / Principal Product Manager

Burlingame, CAFull-timeOn-Site

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About the role

Lead AI product direction at Staff or Principal level, with clear customer outcomes, measurable quality, and responsible boundaries.

The opportunity

Connect customer needs with Metrosion’s direction in regulated industries and critical operations. Work with design, engineering, and data colleagues to decide where AI adds value, what people should control, and what evidence is needed before a capability ships.

Staff & Principal scope

This opening considers candidates at Staff or Principal level. Staff Product Managers lead a substantial product area across teams, align discovery and delivery, and mentor colleagues. Principal Product Managers shape product strategy across multiple areas, guide investment priorities, and resolve decisions with broad customer and business consequences. Experience minimums apply to the level under consideration; demonstrated product leadership, scope, and impact also determine level.

What you will do

• Conduct discovery with users and stakeholders to understand workflows, constraints, and the consequences of errors.
• Define product outcomes, scope, acceptance criteria, and a prioritized roadmap tied to customer value.
• Specify evaluation requirements, human review points, permission boundaries, and operational fallback behavior with technical partners.
• Guide pilots and releases using adoption, task quality, latency, cost, and support evidence.
• Communicate tradeoffs and limitations clearly, and translate post-release learning into focused improvements.

What you bring

• Staff level: at least 8 years of relevant professional product management experience.
• Principal level: at least 12 years of relevant professional product management experience.
• Prior professional experience working at an AI-forward company is required.
• A record of delivering software products from discovery through launch and iteration.
• Experience working closely with engineering and design on complex or enterprise workflows.
• Practical understanding of LLM capabilities, retrieval, evaluation, and common AI failure modes.
• Ability to turn ambiguous needs into clear requirements and make decisions using qualitative and quantitative evidence.
• Strong stakeholder communication, prioritization, and ownership of product outcomes.

Helpful experience

• AI product delivery, regulated environments, or products involving sensitive information.
• Experience managing enterprise pilots, security stakeholders, or workflows with human approvals.

Location & working arrangement

This is a full-time position based in our Burlingame, California office and requires working on-site five days a week.

AI & ML knowledge

Robust applied knowledge of AI and ML, including data readiness, training and inference, generative models, retrieval, evaluation design, model limitations, and when a simpler non-ML approach is preferable.

Every team member should be able to discuss the capabilities and limitations of AI relevant to their work, verify AI-generated output, protect sensitive information, and keep their knowledge current as the technology evolves.

Before you apply

Direct applicants only

We work directly with individual applicants. We do not work with recruiting agencies, consulting firms, offshore or outsourcing companies, or freelancers offering external services for these openings. Please do not submit candidates or service proposals on behalf of a third party. Individuals may apply directly for our full-time positions.

U.S. work authorization required

All applicants must be legally authorized to work in the United States without employer sponsorship. Metrosion does not provide employment visa sponsorship.

On-site in Burlingame, CA

All positions require working on-site in our Burlingame, California office five days a week. These roles are not remote or hybrid.

Different perspectives. Shared purpose.

We welcome applicants from all backgrounds and value an inclusive, respectful workplace.