Branch Manager

About this role

Overview About the Position

The key role of the Branch Manager is to ensure the wellbeing and safety of employees while leveraging the strengths of the overall company to achieve the highest possible returns.  The manager is expected to lead with the highest level of integrity while promoting the Triple-S culture and operating within the company policies. The manager is also expected to foster an environment that allows all employees equal opportunities and regular honest and unbiased feedback on their performance.

The Branch Manager will work in conjunction with Sales, Purchasing and Finance to establish and attain targets in Sales, Gross Profit, Inventory levels and inventory accuracy.

Responsibilities

Safety of all employees - Includes active participation in the Corporate Safety committee monthly meetings. Coordinates with Operations Manager and Corporate Safety Director on metrics to improve safety.

HR and Performance evaluations – Coordinates with local managers to ensure every employee in the branch is provided with well thought-out performance appraisals and goal setting sessions which allow for fair two-way feedback. The manager must sign off on all evaluations. Coordinates with HR manager to ensure compliance within company policies and most relevant HR laws. Compensation changes for employees must be within corporate guideline budgets.

Sales – Visit top customers periodically as necessary to address issues appropriate to his/her responsibilities as Branch Manager

Quality – Ensures plant and equipment is clean, maintained and organized. Does so by regularly walking around the plant and communicating with employees. Coordinates with VP of quality on metrics to improve quality.

Productivity – Ensures a productive workforce. Uses relevant and consistent metrics to measure (i.e. financials, pick count, OT reports, production reports, etc.) as designed and directed by the CFO.

P&L – Manager is responsible for the profitability of the branch and the productive and safe use of the branch assets

Credit – Must operate within the AAM for credit approval; including documenting rationale when exercising authority. Coordinates with Credit Manager to nurture team credit decisions.

Inventory – Must manage total inventory under management within the limits established by the General Manager consistent with industry lead times and anticipated customer demand. Uses appropriate tools to forecast inventory levels to avoid surprises and/or warns management in advance of problems. The manager will be responsible for coordination of purchasing between branch and regional buyers.

Expense management – In accordance with the annual financial plan and AAM approves all expenses of the branch and uses prudence and good judgment. Draws upon corporate buying programs and ensures effective communication before approving large expenses.

Capex – Operates within annual or special budget allocations. Draws upon corporate buying programs and ensures effective communication before approving large expenses. Relies on HQ for help in negotiations or delegates to HQ for purchase. (i.e. VP Operations in HOU purchases all burning machines)

Profit Sharing Meetings – Conducts quarterly town hall meetings and communicates branch performance and market conditions with branch employees.

Best practices – Adopts best practices with other branches, when possible, to bring about continuity throughout the organization.

Hire/Fire – Has authority to hire personnel within the budgets adopted and approved by management. Ensures that company hiring policy (reference and background checks) are adhered to. Has authority to terminate within the guidelines of corporate HR department. Should seek guidance from HR Department in performance related issues prior to termination versus egregious violations of company policies.

Company interest over branch interest - When making decisions, choose what is in the best interest of the company ahead of what is best for the branch.

May have other assignments which overlap with other branches. Works as a team.

Qualifications Education and Experience:

A Bachelor’s Degree in Business Administration, Marketing, Industrial Distribution, or Operations Management, or five years of progressive management experience in the Metals Distribution Industry.

MBA is a plus.

Financial management and budgeting skills are required

An ability to make sound business decisions based on data and statistics

Previous General Management Experience is a plus.

Three years of Sales Management Experience, preferably in the Metals Distribution Industry.

Two years of Operations/Operations Management Experience, preferably in the Metals Distribution Industry.

Working Knowledge of Non-Ferrous Metals is a plus, including Aluminum, Stainless Steels, Nickel Alloys, and Titanium.

Experience working in a ‘Supply Chain’ capacity is a plus.

Knowledge/Skills/Competencies:

Valid drivers license

Financial management and budgeting skills are required

An ability to make sound business decisions based on data and statistics

Working Knowledge of Non-Ferrous Metals is a plus, including Aluminum, Stainless Steels, Nickel Alloys, and Titanium.

Strategic Thinking.

Customer/Client Focus.

Communication Proficiency.

Presentation Skills.

Leadership.

About Us

Triple‑S Steel is a family-owned steel service center with a growing national and global presence. For more than 65 years, we’ve built our reputation on strong relationships, dependable service, and a commitment to the people and communities we serve.

We offer the strength and stability of an established industry leader while maintaining a collaborative and supportive work environment where colleagues can grow, make an impact, and build long-term careers.

We offer a comprehensive benefits package, including:

Medical, dental, and vision coverage

401(k) with company match

Paid time off (PTO) and paid holidays

Paid parental leave

Tuition reimbursement

Company-paid life and disability insurance

HSA/FSA options and Employee Assistance Program (EAP)

Profit-sharing bonus eligibility