ServiceNow HR Associate Project Manager

Stridepath Consulting · Jacksonville Beach, Florida, United States

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Summary

Lead ServiceNow project teams, manage customer communications, and drive project execution from initiation to close.

About this role

Seeking: ServiceNow Project Manager

Who We Are:

At Stridepath Consulting, we specialize in transforming employee experiences through ServiceNow’s HR platforms. As a dedicated ServiceNow partner, we combine deep platform expertise with a sharp focus on delivering real value for our clients. What sets us apart isn’t just what we do, but how we do it: our team lives by the values of T.H.I.S., Team First, Humble, Innovative, and Service-Oriented. We're building a world-class service organization that leads with heart, delivers with precision, and drives meaningful change at scale. We don’t just aim to lead, we are the leader in ServiceNow HR solutions.

What We’re Looking For:

Project Manager. The Project Manager is an intricate member and leader of our project teams who instinctively knows how to incorporate lessons learned from past projects to their current work. Understands the need to build on the extensive knowledge of what works and more importantly... what doesn’t work. PMs drive our projects to success!

Be the One to:

Serve as primary customer contact for professional service projects on the ServiceNow platform

Project manage all aspects of ServiceNow projects for our customers

Lead project initiation, project execution, and project close activities

Coordinate and schedule key workshops, and development, testing, and deployment activities with customers

Engage in timely and effective communications to customers, provides status reports, and facilitate executive steering committee meetings

Evaluate the risks, anticipate issues, mitigates, and resolves

Demonstrate expert understanding of project management methodologies and principles

Develop a keen understanding of the products we implement and our customer’s business

Participates in pre-sales activities as needed

Deliver excellence

Be agile, stay agile

What You Need:

3 - 8 years of experience leading Enterprise Software deployments as a consultant or internal project manager

First-class communication and presentation skills

Strong interpersonal skills, customer-centric attitude

Drop the ME and work as WE

Ability to travel up to 15%

ServiceNow or comparable case management implementation experience- PLUS

What We Offer:

Competitive Health Benefits

401K with a 4% contribution

Vacation and Volunteer Benefits

World-class co-workers

Stridepath Consulting is an Equal Employment Opportunity Employer -race/ color/ religion/sex/ sexual orientation/ national origin/age/ disability/ gender identity/veteran status.

Skills named in this posting

About Stridepath Consulting

Stridepath Consulting is a premier ServiceNow partner specializing in transforming employee experiences through HR platforms.

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