General Manager

About this role

General Manager

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VIVE Collision is Growing and We Want to Invest in You!

We are disrupting collision repair through People, Process and Passion.

General Manager

Jake's Auto Body

High Falls, NY

$75,000 - $95,000 Annually

full-time

VIVE Collision offers infinite growth potential.

Don’t wait, apply today to join our elite team.

Do you always go the extra mile? Are you reliable? Are you looking for a collision repair company that values you? We believe that your success is our success. This is your opportunity to turbocharge your career!

We support our team with the latest tools and technology to ensure success. State-of-the-art collision repair equipment and tools, certifications, and training.

What’s in it for you?

• Day one Medical, Dental, and Vision insurance options for you and your family (this includes domestic partners)
• $50,000 employer-paid life insurance policy
• 401K plan with an employer match
• Employee Assistance Program, includes confidential assistance in the following areas:
• Counseling from relationships to stress and substance abuse
• Work/Life benefits including personal, financial, and legal issues
• Self-Help benefits
• Peak performance coaching
• Lifestyle saving benefits for wellness, shopping, travel
• Personal development and training
• Health savings account to assist with medical bills
• Paid time off to promote work-life balance – 8 paid holidays including Black Friday and your BIRTHDAY!
• Growth opportunities within our company
• Paid training including industry certifications, I-CAR & OEM

The specific pay rate/salary offered to a candidate may be influenced by a number of factors including experience, education, specialized certifications from OEMs, and where the job is located. The company reserves the right to adjust offers within the range at its discretion.

As the General Manager, you’ll lead every aspect of your collision repair center’s success. You’ll create an environment where employees are engaged, customers receive exceptional service, and operational goals are consistently achieved. This role combines leadership, operational management, financial accountability, and customer experience to ensure your location performs at the highest level. You’ll have the opportunity to build a winning culture, develop future leaders, and play an important role in VIVE Collision’s continued growth.

Job Responsibilites

• Lead the day-to-day operations of the collision repair center
• Build, coach, develop, and motivate a high-performing team
• Foster a positive, accountable, and safety-focused work environment
• Conduct daily production meetings to keep repairs moving efficiently
• Manage repair plans, production schedules, and technician workflow
• Dispatch work to maximize productivity and cycle time performance
• Support estimating and repair planning when needed
• Monitor financial performance, sales goals, accounts receivable, pending credits, and shop profitability
• Review and reconcile repair orders while ensuring timely closing of completed work
• Oversee payroll approval, scheduling, and other people management responsibilities
• Deliver an exceptional customer experience while maintaining company CSI standards
• Maintain an organized, clean, and efficient facility
• Partner with operations leadership and support teams to continuously improve shop performance

Skills and Qualifications

• Minimum of 5 years of leadership experience managing a collision repair facility
• Proven ability to lead, coach, and develop successful teams
• Strong operational and financial management skills
• Experience managing production, workflow, cycle time, and shop profitability
• Strong knowledge of estimating, blueprinting, repair planning, and customer service
• Experience working with DRP relationships is a plus
• Proficiency with CCC ONE estimating and management software preferred
• Excellent communication, organizational, and problem-solving skills
• Ability to thrive in a fast-paced, team-oriented environment
• Commitment to delivering high-quality repairs and an exceptional customer experience