General Manager

Hutchandwaldo · New York, New York, United States

$65K to $75K a year as published by the employer

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Summary

Lead a team of over 10 staff members to ensure consistent guest experiences and drive operational excellence in a high-volume café environment.

About this role

Benefits:

Opportunity for advancement

Paid time off

Training & development

Competitive salary

Employee discounts

Flexible schedule

🥑 About Us

Hutch + Waldo is on the lookout for an experienced and passionate General Manager to join our growing family and help elevate our hospitality experience. With a seasoned leadership team and a dynamic approach to food and service, we create vibrant, welcoming spaces where our guests feel at home—and keep coming back.

Inspired by our roots in Sydney, Australia, we’re committed to offering fresh, honest food, exceptional coffee, and memorable service. Since 2016, we’ve built a loyal community by prioritizing people—our guests, our producers, and especially our team. We believe in creating opportunities, fostering talent, and doing things the right way—no shortcuts.

💡 What We’re Looking For

We’re searching for someone who’s more than just a manager—you’re a leader, a mentor, and a connector. You care deeply about hospitality, lead from the front, and are ready to immerse yourself in the culture of Hutch + Waldo.

This role is perfect for someone who thrives in high-volume, fast-paced café environments, and is ready to bring fresh energy, insight, and operational excellence to an already buzzing venue.

🌟 Your Responsibilities

Lead a team of +10 baristas, front of house and back of house staff

Ensure a consistent, best-in-class guest experience 7 days a week.

Maintain vibrant, community-centered atmospheres while upholding operational standards.

Oversee venue upkeep, health department compliance, training, and general maintenance.

Drive sales and profitability through growth strategies and operational efficiency.

Maintain and improve training programs, mentoring assistant manager and rest of team.

Uphold our commitment to product quality, sustainability, and service without compromise.

Champion a culture of inclusion, integrity, and fun—no egos here!

🧠 Your Experience

We’re looking for candidates who bring:

2+ years in a General Manager role, preferably in a high-volume café or hospitality venue.

Proven experience leading large teams.

A deep understanding of financial performance, budgeting, and P&L responsibility.

Experience driving team development, service standards, and guest relationships.

A hands-on attitude—you’re not afraid to roll up your sleeves and lead by example.

💚 Why Work With Us?

Competitive salary + performance incentives

Work with a team that values authenticity, creativity, and hustle

Opportunities for growth and professional development

Be part of a business that genuinely supports community values

A high-energy, no-attitude work environment that lets your personality shine

👋 Ready to Join?

We’re more than a café—we’re a community. If you’re a passionate hospitality leader who’s excited to make your mark and grow with us, we’d love to hear from you.

Skills named in this posting

and 2 more

About Hutchandwaldo

Hutch + Waldo is a hospitality company inspired by Sydney, Australia, offering fresh food and exceptional coffee.

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