General Manager

About this role

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel - like the proper way to make a bed or how to best handle luggage - it's critically important to understand Hawaiian culture and the spirit of 'ohana, or 'family.' When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what 'ohana truly means. "

Geoff Gray: General Manager, Park Hyatt Aviara

General Manager

Hyatt Regency

Hyatt Regency Udaipur

IN - Rajasthan

Property Management

General Manager

Full-time

Req ID: RAJ000003

Local

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Summary

This leader cultivates a culture that blends care with curiosity and genuine connection. They drive performance through disciplined execution, teamwork, and a commitment to thoughtful service. They uphold the promise of dependable and welcoming hospitality across every interaction to achieve service excellence, colleague engagement, profitability and brand reputation

Operational Excellence & Guest Experience :Ensure the hotel delivers seamless, high-quality, and service-focused experiences across a broad range of full-service operations, including rooms, F&B, meetings and events that reflect Hyatt's brand standards.

Talent Development : Lead a people-first culture that attracts, develops, engages and retains top talent so they can be their best.

Owner Relations : Build and maintain strong relationships with ownership, ensuring transparency, trust, and alignment on strategic direction and financial outcomes.

Financial Leadership : Own the hotel's full P&L with direct accountability for key metrics such as revenue, GOP etc. Lead the annual budget and rolling forecast, actively manage variances and lead team in proactively taking timely actions to deliver financial targets.

Brand Integrity : Ensure the hotel delivers reliable, welcoming, and high-quality experiences across all colleague and guest touchpoints in line with the brand standards and positioning

Commercial Strategy : Drive market positioning, brand recognition, and revenue growth through innovative strategies and brand-centric leadership.

Compliance & Sustainability : Ensure adherence to all operational, safety, and sustainability standards, protecting the wellbeing of colleagues and guests. Ensure compliance with Hyatt's ethics and compliance policy.

Qualifications

• Proven leadership in full-service / upper-upscale hotels known for operational excellence, service consistency, and guest satisfaction
• Strong financial acumen with a demonstrated ability to balance operational efficiency and guest experience.
• Success in elevating guest satisfaction, brand sentiment, and owner relations
• Additional leadership experience from taskforce, project hotel openings, rebranding or repositioning within the full-service segment is an advantage
• Experience across multiple disciplines, brands and sizes of hotels, demonstrating strategic agility and cultural sensitivity is highly preferred
• Global exposure through leading in diverse cultural contexts with fluency in local relevance and international standards is highly preferred