Applications are completed on the employer's own site.
Summary
Oversee multiple projects from initiation to completion while handling customer service and administrative duties.
About this role
Description The signage division of an ever-growing printing company in Richmond, VA is looking for a Junior Project Manager who can oversee multiple projects from initiation to completion. A successful candidate will handle customer service and administrative duties. The ideal candidate will have experience in the wide format and signage industry and understand the manufacturing process. Responsibilities and Duties:
Works with and assists Senior Project Manager with daily duties and special projects
Acts as a liaison between customers and the production department.
Enters and processes orders through the MIS software and has regular telephone interaction with customers.
Receives proofs from file set-up, inspects proofs for accuracy, sends proofs to customers, receives approvals with clear documentation of all approvals or changes
Receives customer inquiries on prospective, current and past orders.
Maintains a daily update of the production schedule and keeps the customer informed about the status of the order.
Prepares and ensures accuracy for all jobs for billing Requirements
Ability to work independently
Ability to communicate effectively, both written and verbal instructions, with all key personnel in production process (i.e. sales force, production manager, graphic designer, end-user customer, construction company, installers)
Strong computer skills and knowledge of all Microsoft Office Suite products
Must be extremely detail-oriented, organized and maintain professionalism at all times
Strong customer service skills and efficient multi-tasking
Previous wide format printing experience preferred
Previous work experience and sign knowledge preferred
Demonstrate strong ability to problem solve, improve processes and procedures, and operate with a strong, moral code
Please check out all of our opportunities at www.worthhiggins.com
Skills named in this posting
Project Management
Customer Service
Administrative Support
Wide Format Printing
Signage Industry Knowledge
Manufacturing Process
MIS Software
Proof Inspection
Production Scheduling
Billing
Microsoft Office Suite
About Worth Higgins & Associates, Inc.
Worth Higgins & Associates is a large provider of marketing communications solutions in Virginia specializing in printing and signage.