Associate Director, Change Management

About this role

Associate Director, Change Management

North Chicago, IL

1. Research & Development
2. On-Site
3. Full-time

R00152223

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Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

The Associate Director, Quality Change Management is the strategic leader for R&D Quality Change Management within AbbVie’s Global Quality Systems team. This role drives enterprise-wide standardization and excellence by providing expert oversight and promoting proactive identification, communication, implementation, and governance of change in alignment with global regulatory requirements and industry standards. The Associate Director also leads the QCM Quality System Network, comprising subject matter experts and change practitioners across R&D.

Responsibilities:

The Associate Director, Quality Change Management is responsible to:

• Serve as the strategic owner and leader of the global R&D Quality Change Management (QCM) system, driving sustainable excellence and compliance across functions.
• Design, develop, and continuously improve quality systems, standards, practices, and supporting tools, ensuring alignment with evolving regulatory and industry expectations.
• Establish and maintain robust governance structures for QCM, ensuring changes are consistently identified, assessed, approved, implemented, communicated, and monitored in accordance with applicable regulatory requirements.
• Champion and harmonize QCM processes, documentation, and standards across R&D to achieve consistency and operational alignment.
• Lead and mentor a global network of QCM subject matter experts (SMEs) and practitioners, fostering an enterprise-wide culture of knowledge-sharing, collaboration, and best practice adoption.
• Act as the primary consultant and advisor to internal R&D stakeholders, providing QCM guidance, regulatory updates, issue resolution, and process implementation support.
• Oversee the creation, maintenance, and harmonization of process documentation, SOPs, and training materials to ensure effective knowledge transfer and compliance.
• Define, monitor, and report on key quality and risk metrics, using data-driven insights to inform leadership, drive continuous improvement, and ensure accountability.
• Ensure organization-wide inspection readiness; represent the company during Health Authority inspections, including responding to and defending QCM practices and policies.
• Proactively monitor and influence external regulatory trends and industry standards, advocating for the organization and elevating QCM maturity at both the company and industry level.

Qualifications

Qualifications:

• Bachelor’s or advanced degree in a scientific discipline, life sciences, engineering, or a related field.
• Minimum of 8 years’ experience in the pharmaceutical or biotechnology industry (or 5+ years with an MS/PhD), with relevant focus in quality change management.
• Proven leadership experience in matrixed, cross-functional environments, with demonstrated ability to influence without direct authority.
• Extensive hands-on experience in Quality Change Management (QCM), covering multiple domains such as Clinical Operations, Pharmacovigilance, pre-Clinical, or Manufacturing.
• Deep knowledge of global regulatory frameworks, inspection readiness, compliance standards, and QCM methodologies
• Demonstrated capability to standardize and scale quality and change management processes globally to enhance operational efficiency and reduce complexity.
• Strong change agility, with a track record of effectively leading organizations through ambiguity and transformation while balancing competing priorities.
• Exceptional communication, interpersonal, and mentoring skills, including experience engaging with senior leadership and developing SMEs.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our long-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Recruitment Fraud Alert

We have recently become aware of various recruitment phishing scams targeting job seekers. Please be advised:

• AbbVie will never request sensitive personal information (such as bank account details, social security numbers, or payment of any kind) during the recruitment process.
• If you suspect you have received a fraudulent offer or communication claiming to be from AbbVie, please do not respond, open any attachments, or click on any hyperlinks.

If you have any questions or concerns regarding the authenticity of a communication alleged to have been made by or on behalf of AbbVie, please contact us immediately.

Protect yourself by verifying job offers and communications. Your safety is important to us.

Pay Range:

141500 - 268500 USD

Where We Work

Role is exclusively performed at a site or office and onsite presence is required. Employees who are site/office-based and can occasionally perform their role virtually work both in the office and remotely\*, following the policies and regulations in place at their location. US Employees must be in the office on Tuesday, Wednesday, and Thursday with flexibility to work remotely on Mondays and Fridays. Three days in the office is the minimum; some individuals or teams may require more in-office days due to meetings, business/project needs or their role.