General Manager

About this role

GENERAL MANAGER JOB DESCRIPTION

ABOUT US

Welcome to Tribute Pizza. We’re a neighborhood pizza joint in North Park, San Diego. We’ve been named one of America’s best pizzerias, but what is most meaningful to us is serving our community. We buy from our neighbors (the North Park Farmers Market is located just a block away every Thursday); their local produce is represented in every category on our menu, and we only make food that makes us happy. Everything on the menu is from scratch, prepared with love, with intention, and without compromise. Simply put, we make the pizza that we want to eat, that we want to share, which is inspired by and shares the traits of many styles of pizza from around the world.

POSITION OVERVIEW

We are an acclaimed restaurant looking for an experienced General Manager to join our growing company in the North Park area. We are looking for an experienced, passionate, hospitality professional to provide leadership to our front / back of house teams. A General Manager within our company will be responsible for the success of the total operation of the restaurant, to include responsible financial management, execution of exemplary customer dining experiences, and continuous training, development and accountability of the team aimed to motivate team members and deliver on our unique service standards.

Reports to: Chef Owner Direct Reports: FOH Leads, Bar Leads, FOH Staff Schedule: Tribute Pizza is closed on Mondays. Weekend availability required

RESPONSIBILITIES

• Direct daily supervision of front of house and bar employees, ensuring policies and processes are being followed and inspecting operational flow on a continuous basis.
• Provides general service leadership, ensuring the values and creative vision are realized in each and every guest experience.
• Responsible for the hiring, on-boarding and continuous training of employees.
• In conjunction with the culinary leadership team, ensure cohesiveness between front of house and back of house teams.
• Responsible for overseeing the entirety of service; ensuring the team stays on task and delegating assignments as needed.
• Ensure guest satisfaction; interacting with guests and engaging in service leadership and/or recovery as issues arise.
• Ensure all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Be the last FOH and Managerial line of defense in ensuring that all food and beverages are prepared and served to standards of recipe, presentation, and timing.
• Be proactive in reaching our Company goals in sales, service, appearance while creating a positive, fun and productive working environment
• Lead in managing labor, adjusting schedules as necessary to meet business needs and financial targets.
• Ensure compliance with DEH and ABC standards (among others), maintaining superior cleanliness and sanitation throughout the restaurant.
• Identify potential safety hazards and initiate corrective action; ensuring the restaurant is safe for both employees and guests.
• Facilitate meetings and trainings, covering a variety of training and policy topics.
• Perform other duties as assigned.

REQUIREMENTS

• Minimum one year AGM or GM experience in a full-service restaurant required.
• Experience with restaurant tech administration required, specific experience with Toast / 7Shifts / Resy a plus.
• Candidates must have proven leadership skills, high level communication skills, and must be able to manage, develop, and motivate a high performing staff.
• Ability to multitask and work in a fast paced environment while effectively delegating tasks.
• Must be proficient with computers, a variety of software, and possess excellent written and verbal communication skills.
• Must be able to work a flexible schedule to include evenings, weekends, and holidays.
• Must be able to lift / carry items up to 40 lbs. and push / pull items up to 75 lbs.
• Must be able to walk/stand for extended periods of time, with frequent bending, twisting, squatting and reaching overhead.

COMPENSATION & BENEFITS

• Minimum one year AGM or GM experience in a full-service restaurant required.
• Salary range: $80,000 + bonus
• PTO - 2 weeks
• Medical benefits with 50% monthly premium contribution
• Daily family meal and shift drink
• Comp tab for friends and family, and additional friends and family discount

We strongly encourage people from underrepresented groups, including but not limited to women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

We are an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity, gender expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

To Apply, please send your resume and cover letter to [email removed]