General Manager

About this role

Benefits:

Paid time off

Bonus based on performance

Free food & snacks

Free uniforms

Opportunity for advancement

Own the restaurant. Lead the team. Drive the results.

Falafel Inc is hiring experienced General Managers to lead our restaurants.

We are looking for operators who take ownership.

As General Manager, you are responsible for the entire restaurant — the people, the food, the guest experience, the numbers, and the standards.

When the restaurant wins, you know why.

When something isn’t working, you don’t wait for someone else to fix it.

You own it.

Who This Is For

You love restaurant operations.

You know how to lead from the floor, not from the office.

You can build a schedule, manage labor, control food cost, develop employees, handle a busy rush, and still make sure every guest receives a great experience.

You set the standard for your team.

You don’t walk past problems.

You coach people when they need coaching, recognize great performance, and hold people accountable when expectations aren’t being met.

Most importantly, you treat the restaurant like it’s your own business.

What You Will Own

Your Restaurant

Take full ownership of the day-to-day performance of your Falafel Inc location.

Your Team

Hire, train, coach, schedule, develop, and retain a strong restaurant team.

Build future Shift Leaders and Assistant Managers from within your restaurant.

Guest Experience

Make sure every guest receives great food, fast service, and genuine hospitality.

Food Quality & Safety

Maintain Falafel Inc recipes, portions, preparation standards, food safety requirements, and product quality every day.

Sales & Profitability

Understand your restaurant’s numbers and actively manage sales, labor, food cost, waste, inventory, and productivity.

Labor

Build smart schedules based on sales and business needs while making sure the restaurant has the right people in the right positions.

Inventory & Food Cost

Own ordering, inventory, waste, portion control, and food-cost performance.

Restaurant Standards

Keep your restaurant clean, organized, stocked, and ready for business at all times.

Accountability

Set clear expectations for your team and follow through.

Problems don’t disappear because they’re ignored.

What We’re Looking For

3+ years of restaurant management experience

Previous General Manager experience strongly preferred

Fast-casual, QSR, or high-volume restaurant experience preferred

Strong leadership and people-management skills

Experience hiring, training, scheduling, and developing restaurant teams

Understanding of labor, food cost, inventory, sales, and restaurant profitability

Strong food safety and operational knowledge

Ability to perform in a fast-paced environment

Strong communication and organizational skills

Flexible availability, including evenings, weekends, and holidays as business needs require

Someone who takes ownership without needing to be constantly followed up with

Do Not Apply If

You want to manage from the office.

You need someone to remind you about basic restaurant standards.

You avoid accountability or difficult conversations.

You believe staffing, cleanliness, food quality, or customer service are someone else’s responsibility.

You are looking for a title instead of responsibility.

At Falafel Inc, the General Manager is the owner of the restaurant’s performance.

Success Looks Like

Your restaurant is clean and ready every day.

Your team knows what is expected.

Your strongest employees are constantly developing.

Guests receive consistent food and service.

Schedules make sense for the business.

Labor and food costs are controlled.

Inventory and waste are managed.

Problems are solved quickly.

Sales grow.

And your restaurant performs whether senior leadership is standing inside it or not.

The Opportunity

We are building Falafel Inc for growth, and strong General Managers are the foundation of that growth.

This isn’t just about running shifts.

It’s about building a team, owning a business, and producing results.

If you’re a restaurant operator who takes pride in your people, your numbers, and your restaurant, we want to hear from you.

Falafel Inc

Eat for Good.