Founding Product Designer

About this role

Founding Product Designer

True Talent Solutions Partners · New York, New York, United States · posted on Ashby

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About The Role

As the first product designer at a seed-stage insurance technology company, you will shape the user experience for AI-powered claims operations software. You will work closely with product and engineering to turn complex workflows into clear, dependable tools for claims teams.

What You'Ll Do

Own the end-to-end experience across claims workspaces, operational tools, and executive dashboards. Research user needs through discovery calls, observation, and analysis of behavioral data and usage patterns. Partner with product and engineering to turn customer problems into workflows and implementation-ready designs. Design AI-assisted interactions that make actions, sources, confidence, and opportunities for user review clear. Guide the product from an early interface to an enterprise-ready experience, taking work from discovery through delivery. Establish design principles and a design system, prototype with AI tools, and measure whether changes reduce user effort.

What We'Re Looking For

Five to eight years of product design experience, with a record of steady tenure in technology companies. Experience as a founding designer or as the first product design hire at an early-stage startup. A portfolio demonstrating UX-led work on complex, technical software and operational workflows. Experience using user research, behavioral analytics, or heat maps to guide design decisions. Hands-on experience prototyping with AI coding or design tools. Insurance, claims, healthcare, or other compliance-heavy domain experience is a plus, as is designing human-in-the-loop AI experiences. Compensation & Benefits Salary range: $170,000 to $220,000 annually. Candidates need U.S. work authorization. Visa transfers may be considered, but new sponsorship is not available.

Location

On-site, five days per week in New York, New York.