General Manager of Quick Service Restaurants

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Restaurant manager

General Manager of Quick Service Restaurants

Eataly North America

New York, NY

Posted compensation

$105k to $110k/yr

Full-time On-site Posted today via SmartRecruiters Company site ↗

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About This Role

Company Description

Eataly Is The World’s Largest Artisanal Italian Food And Beverage Marketplace! Eataly Is Not a Chain; Each Eataly Is Different, With Its Own Character And Own Theme – But All With The Same Aim... For Our Guests To

EAT authentic Italian food at our restaurants, cafés and to-go counters SHOP a selection of high-quality Italian, local and homemade products LEARN through our classes and our team’s product knowledge

Job Description

Eataly’s bustling marketplaces contain a variety of quick service counters featuring coffee and drinks, pastries and gelato, pizza and focaccia, paninis and grab-and-go meal options. The General Manager of QSR directs the complex QSR operations at an Eataly location, collaborating closely with Retail and Full Service Restaurants.

Reports directly to the Director of Store Operations and reports functionally to the Director of QSR Operations. Directly oversees the QSR Managers, and QSR Service Leads, as well as hourly Sales Associates and Baristas.

Organizes and directs the store’s QSR operations to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards Builds and leads a high-performing team: sources and hires, effectively trains, motivates, evaluates, develops and retains talent Oversees day-to-day operations, optimizing schedules and the deployment of the team to minimize labor costs and maximize sales Ensures the team always offers a consistent, high level of service to all guests Executes strategies around pricing, merchandizing, new products and promotions aimed at increasing efficiencies and driving sales Analyzes and takes responsibility for the financials of the QSR department with a focus on COGS and labor Partners with senior leaders and the corporate team on the QSR business growth strategy for the store Prepares weekly updates on the QSR department and collaborates interdepartmentally to plan activities and achieve all store goals Estimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure that they adhere to specifications Assists with employee payroll, scheduling and terminations as needed Documents, investigates and resolves employee and guest incidents Performs other duties as required or assigned

Qualifications

Bachelor’s Degree 6+ years of management experience in a high-volume, fast-paced quick service or counter service venue Exceptional communication, leadership, motivational and team-building skills Demonstrated problem-solving, organizational, analytical and business management skills Advanced proficiency in Microsoft Office and common retail Point of Sales systems Experience and knowledge in coffee, coffee production and manual espresso machines Experience with Italian food products and wine preferred

Job Requirements

Availability to work onsite with a flexible schedule often including evenings, weekends and holidays Availability to travel up to 10% of the time Ability to lift up to 50 pounds Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Ability to operate equipment such as a manual espresso machine, drink blender, juicer and cash register

Additional Information

Compensation: The annual compensation for this role is $105,000 - $110,000.

Benefits And Perks

Medical, Dental, Vision Insurance Paid Time Off Paid Parental Leave 401K with match or RRSP Bonus program Free family meal daily Discounts at Eataly Classes on products and Italian cuisine Referral bonus program and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws.Eataly also prohibits harassment of applicants and employees based on any of these protected categories.It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Compensation: USD 105000 - USD 110000 - yearly

National pay for restaurant managers

National pay for restaurant managers

$63,060median, full year

About$30.32/hr. Top 10 percent earn$104K+.

BLS Occupation11-9051Food Service Managers, May 2024. Source

Requirements

Operations management Team leadership Financial analysis Staff training Inventory management Customer service Merchandising Strategic planning Point of sale systems Coffee production Espresso machine operation Budgeting Labor cost optimization Problem solving Communication Organizational skills

Benefits

Medical insurance Dental insurance Vision insurance Paid time off Paid parental leave 401k with match Bonus program Free family meal Discounts at Eataly Classes on products and Italian cuisine Referral bonus program

Quick Service RestaurantsOperations ManagementRetailFood and BeverageHospitalityCOGSLabor ManagementMerchandisingPoint of SaleEspresso MachineItalian CuisineTeam BuildingFinancial ManagementInventory ControlStaff DevelopmentCustomer ExperienceStrategic GrowthSchedulingPayrollIncident Management

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General Manager of Quick Service Restaurants

Eataly North America

New York, NY

$105k to $110k/yr

Apply on SmartRecruiters →

Direct link to the employer.

→ 36 more jobs at Eataly North America → All restaurant manager jobs in New York

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