Water Mitigation Project Manager

About this role

Benefits:

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Company parties

Dental insurance

Water Mitigation Project Manager $23.50-27 / per hour + overtime and and On-call rotation

Want to own the production side of restoration jobs and make a real difference for customers on their worst days? ServiceMaster TEAM is hiring a Mitigation Project Manager to run waterprojects in the DFW area. You'll manage jobs from first visit to completion: overseeing the technicians on site, keeping each job on scope and on budget, and being the main contact for customers and adjusters. We're a full-service restoration company, so you'll work alongside all of our teams.

What you'll do

Run assigned residential and commercial mitigation jobs: review work orders and make sure the right equipment and supplies are on the truck and on site

Scope and inspect jobs on site and monitor drying, demolition, and other restoration activity to keep quality, budget, and timelines on track

Supervise the technicians assigned to your jobs and help train new team members

Explain the drying process and next steps to customers in person, using printed materials as a guide

Work with adjusters in person, by phone, and virtually to resolve questions and support scope, supplements, and reimbursement

Document every job with clear notes and photos, track personnel and resources used, and communicate all billable events

Complete quality assurance inspections at job completion and collect customer signatures and payments when needed

What you bring

IICRC WRT certification (required); ASD preferred

3+ years in the restoration industry, including experience managing a team of 2 or more

Knowledge of restoration work both with and without insurance

Strong communication and customer service skills, and the composure to work through difficult situations

Comfort entering data on a tablet or phone

Ability to prioritize and meet deadlines, working independently or with a team

Valid driver's license with a satisfactory driving record

Availability for an on-call schedule

What we offer

$23.50-27 per hour] [+ overtime / on-call rotation]

Health, vision, dental, and more

Work that helps families and businesses recover

Physical requirements: Move up to 50 lbs often; stand, walk, squat, crawl, and crouch for extended periods; work in varied indoor and outdoor conditions; and wear a respirator that seals to your face. Reasonable accommodations may be made for individuals with disabilities.

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ServiceMaster Restore franchise locations are independently owned and operated.Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.