Founding Product Designer

About this role

About the RoleJoin an early-stage insurtech company as its first product designer, shaping AI-powered software for complex insurance claims operations. You will work closely with product and engineering to turn challenging workflows into clear, effective experiences for claims professionals. What You'll DoOwn the user experience across claims workspaces, operational tools, and dashboards for team leads and executives.

Research how customers use the product through user conversations, behavioral data, and usage analytics, then use those insights to prioritize improvements.

Partner with product and engineering to translate customer needs into workflows and implementation-ready designs.

Design AI agent interactions that make actions, sources, reasoning, and uncertainty understandable to users, with clear opportunities for review and intervention.

Guide the evolution of the product into an enterprise-grade experience, taking work from discovery through delivery.

Establish design principles and a design system, and use AI-assisted prototyping tools to test ideas and assess whether they reduce user effort.

What We're Looking ForFive to eight years of product design experience, with a strong record of ownership and consistent tenures in technology companies.

Early-stage startup experience as a founding designer or first design hire in a function.

UX-first, data-informed experience simplifying complex workflows through user research and behavioral analytics.

Experience prototyping with AI coding tools such as Claude or Lovable.

A portfolio demonstrating dense, technical software designed for frequent, extended use, beyond visual design alone.

Experience in insurance, claims, healthcare, or another compliance-heavy operational domain is a plus, as is designing AI and human-in-the-loop experiences.

U.S. work authorization is required. Visa transfers are accepted, but new visa sponsorship is not available.

Compensation & BenefitsBase salary: $170,000 to $220,000 annually. Visa transfers are accepted; new visa sponsorship is not available. LocationOn-site, five days a week in New York, New York.