Project Manager, Worldwide Grocery Stores (WWGS) Marketing Operations

About this role

We are seeking a Project Manager for our Marketing Operations team in Austin, Texas, to lead the delivery of large-scale, multi-channel marketing initiatives across both Whole Foods Market and Amazon grocery brands.

This role will partner closely with Brand, Channel Marketing, and Creative teams to ensure seamless execution of complex marketing campaigns that drive customer engagement and business growth. The ideal candidate will thrive in a fast-paced environment, demonstrate strong organizational skills, and embody Amazon's Leadership Principles while managing multiple high-impact projects simultaneously.

Key job responsibilities Project Management & Execution

• Lead end-to-end delivery of large-scale, multi-channel marketing initiatives for Whole Foods Market
• Manage project execution aligned with Global Marketing priorities and business objectives
• Maintain comprehensive project documentation, timelines, and status reporting
• Implement and maintain quality control processes to ensure marketing excellence

Cross-Functional Collaboration & Communication

• Coordinate across digital channels (email, web, social, paid media) and physical channels (in-store, print) to ensure timely asset delivery and specification compliance
• Partner with creative and content teams to manage review cycles, implement feedback and ensure deliverables meet brief requirements
• Collaborate with Marketing & Ecomm program owners to ensure briefs are clear and stakeholder feedback is appropriately addressed.
• Lead regular stakeholder communications including status updates, decision documentation and risk identification.

Stakeholder Engagement & Risk Management

• Build constructive business relationships with all marketing stakeholders.
• Analyze stakeholder needs, identify gaps, assess risks, and define capabilities to identify and solve business problems effectively.
• Demonstrate effective planning and stakeholder management by setting and managing realistic project timelines.

Process Improvement

• Drive continuous improvement in marketing operations processes and workflows
• Leverage project management and AI tools (such as Workfront, Quick, Kiro) to optimize team efficiency
• Identify opportunities to streamline workflows and increase operational effectiveness
• Champion best practices in project management across the PMO

About the team The WWGS Brand & Sustainability organization is the brand-building and differentiation engine for Amazon’s Worldwide Grocery Stores business, encompassing Whole Foods Market and Amazon Grocery. Our Marketing Operations team sits at the center of this work — we are the connective tissue between Brand, Creative, Marketing, Channel, and external agency partners, ensuring world-class creative programs launch on time, on brand, and at scale.

The Project & Resource Management team within Marketing Operations manages the end-to-end delivery of 50+ concurrent creative and marketing programs across channels including Signage, Site Merchandising, Onsite, Paid Media, Social & Influencer, and Email. We operate at the intersection of strategic planning and tactical execution, bringing order to complexity and enabling our creative teams to do their best work.

Basic Qualifications:

• 2+ years of program or project management experience
• 3+ years of Computerized Maintenance Management System program experience
• 3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience
• 3+ years of advanced Microsoft Word and Excel experience
• Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full time experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Knowledge of project management tools and software
• Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
• Can show strong verbal and written communication skills
• Experience working cross functionally across several teams

Preferred Qualifications:

• Knowledge of Lean principles and DMAIC methodology
• Experience in MS Access and SQL
• Experience in requirement gathering and ability to write clear and detailed requirement document
• Experience using Microsoft Projects software
• Experience with material handling systems (MHS) installation, operation and maintenance
• Experience working in an analytical environment with cross-functional teams
• Experience driving results through digital marketing and multi-channel campaigns
• Experience with asset management, design workflows, or partnering with creative teams
• Experience working in a matrixed organization
• Experience handling ambiguous or undefined challenges through strong problem solving abilities

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, AUSTIN - 55,600.00 - 97,400.00 USD annually