Manager - Payments Risk Analytics & Controls

About this role

Work Location: NYC Work Mode      : Hybrid (2-3 days onsite) Pay Range       :$110K-$125K /Yr Base + Annual Bonus

The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process

For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits

Job Overview:

Seeking an experienced Payments Risk & Analytics professional to support regulatory and risk initiatives within the card payments ecosystem. The role will focus on translating regulatory guidance into actionable reporting, analytics, controls, and monitoring frameworks.

ResponsibilitiesAnalyze regulatory requirements and assess impacts on payments and settlement processes. Pull, analyze, and interpret data to develop dashboards, reports, and ongoing monitoring solutions. Define business requirements and document processes, controls, and procedures. Design and implement control frameworks and automated control monitoring. Partner with business, risk, compliance, operations, and technology teams to support regulatory programs. Present insights, risks, and recommendations to senior stakeholders.

QualificationsRequired Experience 5+ years of experience in Payments, Risk, Analytics, Operations, or Regulatory Compliance. Strong analytical and problem-solving skills with advanced data analysis experience. Experience developing dashboards and reporting using Power BI, Tableau, or similar tools. Strong SQL skills. Experience in control design, risk monitoring, and governance.

Preferred Domain Expertise Card payments and network settlement. Issuer, Acquirer, and Card Network operations. Settlement, reconciliation, and payment operations. Regulatory compliance and operational risk management.

Ideal Candidate Strong analytical mindset with the ability to convert regulatory requirements into scalable monitoring and reporting solutions. Hands-on experience in payments and settlement processes. Comfortable working with global teams across the US and India. Strong stakeholder management and communication skills.