Senior Analyst, Channel Strategy & Operations Chicago

About this role

Senior Analyst, Channel Strategy & Operations

Chicago

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The Channel and Ecosystems team is dedicated to accelerating Asana's growth and market reach through partnerships and fostering a thriving partner network. We build and nurture relationships with Channel Partners (VARs, Services Partners, Distributors, Systems Integrators), Technology Partners (ISVs, App Partners) and Strategic Alliances to support Asana customers across geographies through our partners' specialized expertise, consulting and technical capabilities. Our team collaborates closely with internal cross-functional teams to align partner efforts with company objectives and ensure that partners are engaged through comprehensive enablement, program support and resources.

As a Senior Analyst, Channel Strategy & Operations, you will be a core builder and strategic thought partner for our expanding partner business. Reporting to the Head of Channel Strategy & Operations, you will help build the data foundation that makes partner performance visible and trusted, improve operational processes, and lead strategic initiatives that drive partner-sourced and partner-influenced revenue. This is a high-growth role. You'll have real ownership early, direct exposure to Channel, Sales, and Revenue Strategy leaders, and a path to broader scope as the partner business scales. You'll work independently and be expected to turn analysis into decisions and recommendations.

This role is based in our Chicago office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you’ll achieve

• Strategic Initiative Leadership: Take end-to-end ownership of high-priority initiatives—such as scaling cloud marketplace and co-sell motions, defining lead-sharing and renewal strategies, and designing partner incentive models—by scoping problems, building business cases, and driving cross-functional execution.
• Commercial Modeling & Business Sizing: Build quantitative business cases, sizing models, and scenario analyses (such as partner discount and margin modeling) that guide strategic investment and policy decisions.
• Data Infrastructure & Measurement: Build and maintain scalable datasets, pipelines, and dashboards in Databricks and Salesforce to measure partner contribution across the entire go-to-market lifecycle for Finance, Revenue Strategy, and Channel leadership.
• Operational Excellence & Root-Cause Resolution: Investigate partner attribution gaps, quoting and billing errors, and policy edge cases to fix upstream process bottlenecks and establish durable playbooks.
• AI Workflow Innovation: Leverage AI daily to accelerate research, data modeling, and process documentation, while prototyping and piloting AI-driven workflows that automate routine operational triage and hygiene checks.
• Cross-Functional Enablement: Partner with GTM Systems, Business Process, and Enterprise Technology teams to author requirements, conduct testing, and support rollout of CRM/PRM enhancements.

About you

• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
• 5+ years of experience in channel/partner operations, revenue operations, business strategy, management consulting, or a related analytical role (B2B SaaS experience preferred).
• Demonstrated fluency using AI tools to accelerate analysis, workflow prototyping, and documentation, combined with sound judgment to evaluate output integrity.
• Advanced SQL proficiency and proven ability to independently build data models, pipelines, and dashboards in Databricks or comparable platforms (e.g., Snowflake, BigQuery, Tableau, Looker).
• Strong Salesforce reporting capabilities with a clear understanding of CRM/PRM data architectures and lifecycle reporting.
• Solid understanding of partner go-to-market motions (resellers, SIs, referral, co-sell, cloud marketplaces) and partner tiering or incentive structures.
• Strong business acumen and consultative skills, with the ability to navigate ambiguous problems, synthesize trade-offs, and present concise recommendations to senior leaders.
• A systems-oriented mindset focused on solving upstream root causes rather than applying temporary downstream fixes.
• A track record of high achievement and a drive to grow quickly, with examples of taking on more scope than your role required

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $137,000 - $175,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.

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