Cracked Product Manager

About this role

Cracked Product Manager

Product, New York City, Full-time

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The job

You talk to customers, decide what matters, and then build it yourself, end to end. Bonsai has a plugin SDK that lets you build complete applications on top of the product: the integrations, the workflows, the interface, and the skills that make it useful for one kind of work. Your job is to turn what you hear from customers into those applications, built so they sell to the next customer and the one after. You also ship horizontal features in the core product.

Problems you’ll work on

These are examples, not lanes. You will move between them, while taking real ownership of the ones that match your interests.

• From conversation to product: A customer describes a painful workflow in a meeting. How do you get from that to a working application they are using the next week, and how do you tell whether the pain is theirs alone or something every customer like them has?
• Repeatable, not bespoke: A one-off build wins one customer. A product wins a segment. How do you shape an application so it works across many companies with different tools, data, and habits, and so it helps us close the next deal faster?
• Knowing what to build next: Customers, investors, and our own team will ask for more than anyone can ship. How do you decide with evidence, and say no well?
• Time to first value: Someone installs an application and connects their accounts. Within their first session they should get something done they couldn’t do before. What does that first hour look like, and how do you know it worked?

What you’ll do

• Work deeply with customers and design partners, often on site. Watch how they work, not only what they say.
• Build end-to-end applications on the plugin SDK, from the first prototype to something customers pay for.
• Ship horizontal features in the core product when what you learn from customers points there.
• Own your areas from problem to shipped to measured. Define success, instrument it, and report on it honestly.
• Package what you build so it sells: a clear story, a demo that lands, and a setup the next customer can get through without you.

Who you are

• You ship. You’ve built and launched real software on your own, and you don’t need an engineer or a designer to get a feature out the door.
• You build with coding agents every day, and you use AI tools more heavily than anyone you work with.
• You’re great with customers. You can run a discovery conversation, hear the problem under the request, and disagree with an executive without losing them.
• You have taste. You can tell good product from almost-good product and explain the difference.
• You think commercially. You care whether what you build helps us sell, and you can explain why it will.
• You write clearly and briefly.

Bonus

• You’ve been a founder, a founding engineer, or a forward deployed engineer.
• You’ve built and sold software to enterprises, especially in financial services.
• You’ve built on a plugin or app platform (Slack, Salesforce, Shopify, Figma, or similar).

About Yaklabs

Yaklabs is building a desktop AI application that turns knowledge workers into AI power users, without docs, API keys, or knowing what to ask for. One surface for agentic AI work: proactive, personalized, progressively powerful. The gap between AI power users and everyone else isn’t talent, it’s setup. We close it.

The team: Alex Goddijn spent four years at Palantir, then founded an agent harness company that was acquired by Poolside AI. Seb Goddijn led internal AI at Ramp. We’re building Bonsai so that kind of leverage isn’t limited to companies with their own internal AI team.

We have funding. Product and design work in person in New York City, and some engineering roles are remote. Small team, high intensity, no passengers.

The deal

• Early team. $215k to $325k base salary for US-based hires, plus meaningful equity.
• In person in New York City for product and design roles. Some engineering roles are remote, and each posting lists its location.
• You’ll shape the product, the culture, and the company. This is a founding-team role.